Customer Service Rep: $100 Hiring Bonus + $300 Certification

U-Haul; Sacramento (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Life insurance

Discounts on electronics & hotels

Job summary

U-Haul is seeking a Customer Service Representative to be the face of our service and help customers throughout their journeys. You will inspect and maintain equipment, dispatch and return rentals using U-Scan technology, and assist customers with a wide range of products and services.

The role emphasizes safety, teamwork, and hands-on training, with a pathway to growth and on-the-job education. A driver’s license and a high school diploma are required.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Tools

U-Scan technology

Job description

U-Haul is seeking a Customer Service Representative to be the face of our service and help customers throughout their journeys. You will inspect and maintain equipment, dispatch and return rentals using U-Scan technology, and assist customers with a wide range of products and services.

The role emphasizes safety, teamwork, and hands-on training, with a pathway to growth and on-the-job education. A driver’s license and a high school diploma are required.