Customer Service Pro — $100 Hire Bonus & Hands-on Training

U-Haul; Spokane (WA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Career stability

Advancement opportunities

Health insurance

Paid time off

401(k) Savings Plan

ESOP

Job summary

U-Haul is seeking a Customer Service Representative who will be the face of our service and help customers with rentals, equipment inspection, and related needs. You’ll use U-Scan technology to dispatch and return equipment, assist customers, and contribute to a supportive team in a fast-paced environment.

The role includes on-the-job education and opportunities to grow within U-Haul, with signup bonuses described in the posting.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative who will be the face of our service and help customers with rentals, equipment inspection, and related needs. You’ll use U-Scan technology to dispatch and return equipment, assist customers, and contribute to a supportive team in a fast-paced environment.

The role includes on-the-job education and opportunities to grow within U-Haul, with signup bonuses described in the posting.