Route Relief Driver

Alsco; Kent (WA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401K Plan Available

Medical, Dental, Vision

Pension

Career Advancement

Inclusive Team Environment

Job summary

Alsco is seeking a Route Relief/Utility Route Sales Representative to support its Service Department in Kent, Washington. Responsibilities include providing customer service, driving delivery vehicles, and ensuring timely delivery of products. Ideal candidates will have customer service experience, a valid driver’s license, and a clean driving record.

The position offers benefits such as medical, dental, vision, a 401K plan, and opportunities for career advancement in a diverse team environment.

Qualifications

• Valid Drivers License with a clean driving record.
• Excellent customer service and route sales skills.
• Ability to drive safely and follow instructions.

Responsibilities

• Perform all responsibilities of a Route Sales Representative.
• Operate a delivery vehicle safely and correctly.
• Provide superior customer service and build relationships.

Skills

Valid Drivers License

Customer service skills

Driving skills

Excellent communication skills

Time management skills

Education

High School graduation or similar experience

Job description

Job Summary

The Route Relief/Utility RSR supports the Service Department in its objectives to meet our customers’ needs through up‑selling/cross‑selling and providing superior customer service. Main duties are to cover routes and perform service related tasks as required. Reports to the District Manager.

Essential Functions

• Perform all responsibilities of a Route Sales Representative and related tasks.
• Learn and support all routes. Run routes as needed for holidays, vacations or other vacancies.
• When not on a route, assist in rush deliveries, renewals, audits, training and any other tasks assigned by supervision.
• Solicit new customers, up‑sell/cross‑sell/sample all lines of service or product and ensure a profitable product mix.
• Actively participate in promotions and contests, training and audits.
• Follow company policies/procedures regarding new customers, managing customer needs and all aspects of service.
• Ensure customer loyalty and outstanding customer service. Build relationships, communicate openly, educate customers and proactively resolve concerns in cooperation with supervision.
• Safely operate a delivery vehicle on each trip, following all applicable laws and company policy. Maintain vehicle cleanliness and perform regular vehicle inspections.
• Handle and process customer payments. Keep route paperwork current.
• Ensure timely and correct deliveries of complete textile loads, pick up soiled textiles and maintain proper inventories in accounts. Service items such as facility maintenance products.
• Monitor and report competitive activity. Keep service agreements current and renewed.
• Return from route and off load soiled textiles in the receiving area of facility.
• Accurately prepare route paperwork and follow check‑in procedures.
• Follow written and verbal instructions and perform other tasks as directed by supervision.

Additional Functions

• Support other service personnel as required by supervision.

Qualifications

• Have and maintain a valid Drivers License, CDL when applicable.
• Maintain a driving record free of chargeable accidents, speeding, safety or other violations.
• Demonstrate excellent skills in the operation of vehicles and verifiable minimum one year experience of safe and successful driving.
• Demonstrate excellent skills in customer service and route sales.
• Excellent verbal/written communication skills in English, comprehend and follow direction and good time management skills and team player.
• Recognize colors, sizes and types of product and count, add and subtract accurately.

Education

High School graduation or similar experience. Qualified driver’s license.

Travel Requirements

Daily, by delivery vehicle within a route.

Typical Environmental Conditions

Operating vehicles on public roads, in and out of customer locations, loading areas of a typical industrial laundry facility, Service Center or depot. Indoor and outdoor areas of a typical industrial facility.

Typical Physical Activity

Physical Demands – sitting, grasping, driving, stooping, kneeling, reaching overhead, moving carts up to 500 lbs., lifting up to 75 lbs, standing, walking, writing, speaking, hearing.

Benefits

• 401K Plan Available
• Pension
• Medical, Dental, Vision, FSA/HSA
• Life Insurance, Disability Insurance
• Vacation, Sick Time, Holidays
• Choice of Global Cash Card or Direct Deposit
• Career Advancement
• Learning & Development Opportunities
• Inclusive and Diverse Team Environment
• Safety Sensitive Position
• Medical/Dental/Vision Benefits – available after waiting period
• Vacation & PTO – available after waiting period

Typical work schedule is Monday‑Friday or Tuesday‑Saturday, based on operational requirements. Some weekend work may be required as needed.

For a general description of benefits that are being offered for this position, please visit https://alsco.com/benefits/

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.