Dynamic Counter Sales & Warehouse Associate

QED; Mesa (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Healthcare plans

Dental & vision

Paid time off

Paid parental leave

401(k) retirement savings with company

Job summary

QED in Mesa, AZ is hiring a Counter Sales Associate to handle customer orders by phone or in person and to assist with product selection and pricing. You will liaise between customers and internal teams, manage quotations, and support warehouse processes to ensure timely delivery.

The role requires strong math, clear communication, and familiarity with Microsoft Office; a helpful, team-oriented mindset and commitment to excellent customer service are essential.

Qualifications

• Ability to read, analyze and interpret general business periodicals, professional journals and technical procedures.
• Ability to effectively present information and respond to questions from small groups of managers, clients, customers, and the general public.
• Ability to perform math functions representative of the job such as; addition, subtraction, multiplication, and division in all units of measure, using whole numbers, common fractions, decimals and metric scales; computing rate, ratio, and percentages and to draw and interpret bar graphs; calculating figures and amounts such as discounts, interest, commissions, and proportions.
• Possess in depth knowledge of QED computer systems, Microsoft Office, etc.
• Must be a team player and abide by QED’s strong core values and beliefs.

Responsibilities

• Communicates with customers by phone or in person to receive orders for products.
• Liaison between the customer and QED departments, including credit purchasing, warehouse, outside sales and management.
• Determines make, type, and quality of merchandise desired by being familiar with products sold in the department by use, vendor, location in warehouse, catalog and catalog number, other reference materials, and special selling points.
• Provides oral and written quotations or estimates of prices, terms and delivery for standard, complex or non-standard merchandise.
• Prepares cash or charge sales tickets with required identification, necessary information for customer, merchandise, price, and sales tax status for processing, shipment and delivery of merchandise in a timely manner.

Skills

Customer communication

Math & numeracy

Communication skills

Team collaboration

Technical knowledge

Microsoft Office

Tools

Microsoft Office

Job description

QED in Mesa, AZ is hiring a Counter Sales Associate to handle customer orders by phone or in person and to assist with product selection and pricing. You will liaise between customers and internal teams, manage quotations, and support warehouse processes to ensure timely delivery.

The role requires strong math, clear communication, and familiarity with Microsoft Office; a helpful, team-oriented mindset and commitment to excellent customer service are essential.