Dynamic Counter Sales & Customer Support

Brass Sales, Inc.; Felton Station (DE); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Company-paid life insurance

Simple IRA retirement plan with match

Paid time off (PTO)

Six paid holidays per year

Uniforms provided for eligible full‑t‑

Job summary

Brass Sales, Inc. is actively seeking a dependable Counter Sales Associate in Felton, Delaware. You will assist customers in person and over the phone, process orders, maintain inventory, and keep the showroom organized.

Hands-on training will help you learn our products and systems, while a positive attitude and strong work ethic are highly valued. This role blends customer service, sales, and operational tasks, with opportunities to grow in a stable, team-oriented distributor serving the

Qualifications

• Strong customer service and communication skills.
• Dependable, self-motivated, and willing to take initiative.
• Good organizational skills and attention to detail.
• Comfortable using computers and learning new software.
• Ability to work independently and as part of a team.
• High school diploma or equivalent.
• Valid driver’s license.
• Ability to lift up to 100 pounds, with or without reasonable accommodation, and regularly stand, walk, bend, and reach throughout the workday.

Responsibilities

• Assist customers in person and over the phone with product questions, orders, and recommendations.
• Process customer orders accurately using company computer systems.
• Build positive customer relationships through friendly, professional service.
• Follow up with customers as needed to ensure their needs are met.
• Safely load customer purchases and assist with incoming freight.
• Stock shelves, replenish inventory, and maintain organized product displays.
• Prepare and organize parcel shipments for daily pickup.
• Maintain a clean, organized, and professional front counter and showroom.
• Assist with inventory counts and seasonal merchandising.
• Complete additional tasks and projects as needed to support daily operations.

Skills

Customer service

Communication

Dependable

Team player

Willing to learn

Education

High school diploma or equivalent

Job description

Brass Sales, Inc. is actively seeking a dependable Counter Sales Associate in Felton, Delaware. You will assist customers in person and over the phone, process orders, maintain inventory, and keep the showroom organized.

Hands-on training will help you learn our products and systems, while a positive attitude and strong work ethic are highly valued. This role blends customer service, sales, and operational tasks, with opportunities to grow in a stable, team-oriented distributor serving the