Counter Sales & Customer Service Associate

Brass Sales, Inc.; Felton Station (DE); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

IRA with company match

PTO

Paid holidays

Uniforms provided

Job summary

Brass Sales, Inc. in Felton, Delaware seeks a dependable Counter Sales Associate to help customers, process orders, and maintain our showroom and displays. You’ll learn our products and systems through hands-on training, build positive relationships with customers, and contribute to daily operations with a can-do attitude and teamwork.

Join a friendly, team-oriented workplace that values reliability and initiative, with benefits including options like insurance and paid time off.

Qualifications

• Strong customer service and communication skills.
• Dependable, self-motivated, and willing to take initiative.
• Good organizational skills and attention to detail.
• Comfortable using computers and learning new software.
• Ability to work independently and as part of a team.
• High school diploma or equivalent.
• Valid driver's license.
• Ability to lift up to 100 pounds, stand, walk, bend, and reach.

Responsibilities

• Assist customers in person and over the phone with product questions, orders, and recommendations.
• Process customer orders accurately using company computer systems.
• Build positive customer relationships through friendly, professional service.
• Follow up with customers as needed to ensure their needs are met.
• Safely load customer purchases and assist with incoming freight.
• Stock shelves, replenish inventory, and maintain organized product displays.
• Prepare and organize parcel shipments for daily pickup.
• Maintain a clean, organized, and professional front counter and showroom.
• Assist with inventory counts and seasonal merchandising.
• Complete additional tasks and projects as needed to support daily operations.

Skills

Customer service

Dependable

Organizational skills

Computer literacy

Team player

HS diploma

Driver's license

Lifting 100lb

Education

HS diploma

Job description

Brass Sales, Inc. in Felton, Delaware seeks a dependable Counter Sales Associate to help customers, process orders, and maintain our showroom and displays. You’ll learn our products and systems through hands-on training, build positive relationships with customers, and contribute to daily operations with a can-do attitude and teamwork.

Join a friendly, team-oriented workplace that values reliability and initiative, with benefits including options like insurance and paid time off.