Counter Sales Pro - Product Expert & Customer Solutions

Northeastern Supply, Inc.; Georgetown (DE); On-site; USD 24,000 - 37,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401(k) with Company Match

Telehealth

Job summary

Northeastern Supply, Inc. in Georgetown, DE is seeking a Counter Sales Associate for full-time day shifts.

You will assist walk-in and telephone customers with product selection, fulfill orders, and leverage product knowledge to resolve needs while delivering friendly service. You’ll maintain neat counters and displays, upsell related items, and collaborate with teammates to ensure accurate pricing and timely deliveries.

Qualifications

• High school diploma or GED required.
• Product, applications, or wholesale distribution experience preferred.
• Ability to lift up to 75 lbs and stand for up to 8 hours daily.
• Able to stoop, bend, and reach inventory; work in indoor and outdoor environments.
• We are an equal opportunity employer.

Responsibilities

• Pull, fill, pack, and set up orders for delivery or pickup; track order status.
• Receive shipments, log into inventory, conduct audits, and process returns.
• Assist counter and phone customers with orders, product info, pricing, and availability.
• Greet customers professionally; resolve issues or escalate as needed.
• Upsell complementary products and maintain product displays.

Skills

Customer service

Sales experience

Inventory management

Education

High School Diploma or GED

Job description

Northeastern Supply, Inc. in Georgetown, DE is seeking a Counter Sales Associate for full-time day shifts.

You will assist walk-in and telephone customers with product selection, fulfill orders, and leverage product knowledge to resolve needs while delivering friendly service. You’ll maintain neat counters and displays, upsell related items, and collaborate with teammates to ensure accurate pricing and timely deliveries.