Dynamic Collections & Credit Specialist

Dobbs Equipment; Riverview (FL); On-site; USD 42,000 - 65,000; Full time

Job summary

Dobbs Equipment in Riverview, FL is seeking a Collections Coordinator to manage credit risk and receivables for an assigned area, supporting the sales team with delinquent accounts and payment plans. The role requires strong negotiation, analytical, and communication skills.

The position handles credit analysis for new and existing customers, prepares reports, and coordinates with branch management. Travel is limited to about 10%, and the company offers growth opportunities within the equipment

Qualifications

• College Degree in Finance/Accounting or 3 years in Credit & Collections.
• Strong negotiation and conflict-resolution skills.
• Ability to multi-task in a fast-paced environment with proficient follow-up.
• Ability to manage relationships with internal and external partners and hold teammates and customers accountable.
• Excellent verbal and written communication, and strong organizational skills.
• Knowledge of credit reporting agencies such as Equifax and Cortera, and financial statements.
• Willingness to travel up to 10%.
• Knowledge of UCC- Revised Article 9 or equivalent.
• Strong problem-solving and self-management abilities.
• Proficiency with MS Office, especially Excel and Outlook.

Responsibilities

• Manage assigned accounts to maintain low delinquency; collect past due accounts and negotiate payment plans; visit customers as needed.
• Build and maintain strong relationships with customers to resolve issues and determine best payment approaches.
• Collaborate with internal partners (VPs, GMs, sales, operations) and assist Credit Manager with training.
• Prepare daily/weekly/monthly receivable reports and lead branch reviews of past-due accounts.
• Establish, increase, and decrease credit limits; review and approve/decline credit/terms/overrides.
• Perform credit analysis of new customers using financial statements and credit reports; enter new accounts.
• Ongoing credit analysis of existing customers and adjust lines as needed.
• Review credit for parts, service, rentals, demo, and RPO transactions; authorize additional sales when appropriate.
• Use CMS for account notes; prepare collection and demand letters.
• Assess litigated/defaulted accounts and advise on resolution strategies.
• Assist with account reconciliation and misapplied cash resolutions.
• Prepare bad debt write-offs and release of liens/notices when required.
• Manage PowerPlan accounts and coordinate with customers and Credit Manager.
• Scan documents into Performa relating to legal files and credit documents.

Skills

Valid Driver's License

Accounting experience

Negotiation

MS Office / Excel

Communication skills

Education

Finance/Accounting Degree

Job description

Dobbs Equipment in Riverview, FL is seeking a Collections Coordinator to manage credit risk and receivables for an assigned area, supporting the sales team with delinquent accounts and payment plans. The role requires strong negotiation, analytical, and communication skills.

The position handles credit analysis for new and existing customers, prepares reports, and coordinates with branch management. Travel is limited to about 10%, and the company offers growth opportunities within the equipment