Collections Coordinator

Dobbs Equipment, LLC; Riverview (FL); Presencial; USD 65.000 - 90.000; Jornada completa

Descripción de la vacante

Dobbs Equipment, LLC is seeking a credit risk and receivables professional in Florida to manage assigned accounts, reduce delinquency, and support the sales team in achieving targets. The role involves collections, credit investigations, and establishing new accounts, with extensive reporting and cross-functional collaboration.

Responsibilities include creating credit limits, performing analyses on new and existing customers, and coordinating with branch management.

Formación

• Experience in credit risk and receivables management.
• Strong analytical skills with attention to detail.
• Proven ability to negotiate payment plans and collect past-due accounts.
• Ability to build and maintain relationships with customers and internal partners.

Responsabilidades

• Manage assigned accounts to maintain low levels of delinquency.
• Collect past due accounts using technology and collection strategies; negotiate payment plans.
• Glean market information and negotiate payment plans with past-due customers; perform customer visits as needed.
• Build and maintain relationships with Dobbs’ customers to resolve outstanding issues; negotiate repayment approaches.
• Maintain relationships with internal partners (VPs, GMs, sales, operations); assist Credit Manager with training.
• Develop and review daily/weekly/monthly reports on outstanding receivables; lead branch calls reviewing past-due accounts.
• Establish and adjust credit limits; review and decide on branch credit/terms/overrides.
• Credit analysis for new customers using financial statements, credit bureau reports, history, and branch feedback; enter new accounts.
• Ongoing credit analysis of existing customers; adjust credit lines as trends change.
• Review and decide on credits for parts, service, rentals, demo, and RPO transactions; authorize additional sales as needed.
• Use CMS to maintain notes on account activity; prepare collection and demand letters.
• Analyze litigated/defaulted accounts and advise management on resolutions.
• Assist with account reconciliation and misapplied cash resolutions.
• Prepare bad debt write-off requests for non-finance charge related bad debt.
• Prepare release of liens, notices of non-payments, proof of claims, and sworn statements; mentor Branch Administrators regarding notices.

Conocimientos

Credit risk management

Receivables management

Negotiation

Financial analysis

Relationship building

Herramientas

CMS (Collection Management System)

Descripción del empleo

Summary Of Primary Functions

This position is responsible for managing the credit risk and receivables of an assigned area with the objective of maximizing profits and aiding the sales department in achieving their targeted goals. This position has responsibility for receivable collection, credit investigation and account establishment.

Summary Of Primary Functions

This position is responsible for managing the credit risk and receivables of an assigned area with the objective of maximizing profits and aiding the sales department in achieving their targeted goals. This position has responsibility for receivable collection, credit investigation and account establishment.

Essential Functions and Responsibilities

: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. (Other duties may be assigned)

• Manage assigned accounts to maintain low levels of delinquency. Collects past due accounts utilizing technology and collection strategies. Gathers relevant market information and negotiates payment plans with past due customers. Customer visits as needed.


• Build and maintain strong working relationships with assigned Dobbs’ customers providing necessary documentation to resolve any outstanding issues. Negotiate and determine best approach with customer on payment of account delinquencies.


• Build and maintain strong working relationships with internal business partners (VP’s, GM’s. sales and operations), utilizing clear and frequent communication. Assist Credit Manager with training.


• Develop, prepare, and review daily, weekly, and monthly reports related to outstanding receivables. Prepare, schedule, and lead weekly/monthly calls with branch management to review past-due customer accounts.


• Establish credit limits, as well as increases and decreases when needed. Reviewing, and Approving/Declining branch credit, terms, override requests.


• Credit analysis of new customers utilizing financial statement analysis, credit bureau reports, customer history, and branch feedback. Entry of new customer accounts in computer database.


• On-going credit analysis of existing customers, reviewing credit lines and customers with changing trends. Providing increased credit adjustments as appropriate, utilizing financial statements, credit bureau reports, customer’ pay history and branch feedback.


• Review and provide credit decision on parts, service, rentals, demo, and RPO transactions, authorizing additional sales to customers as needed.


• Utilizing tools to secure transactions with liens and file UCC’s as needed. Preparation and sending of collection and demand letters as needed.


• Analyzes and prioritizes litigated and defaulted accounts according to the level of risk and exposure. Makes recommendations to corporate management on engagement of resolution


• Utilize Collection Management System (CMS) consistently to assure appropriate notes are made on account activity.


• Assists with account reconciliation and resolutions for misapplied cash.


• Prepares bad debt write off requests for non-finance charge related bad debt.


• Prepares release of liens, notice of non-payments, proof of claims, and sworn statements of accounts, as needed. Communicates and provides mentoring to Branch Administrators regarding notice