Dynamic Claims Admin & Customer Support Specialist

Progressive; Salem (OR); On-site; USD 44,987,000 - 60,088,000; Full time

Benefits offered by this job

401(k) with dollar-for-dollar company

Medical, dental & vision

Wellness & mental health programs

Health care flexible spending accounts

Paid time off

Paid & unpaid sick leave

Parental & family leave

Diverse, inclusive culture

Career development & tuition

Job summary

Progressive in Salem, Oregon is hiring an claims administrative support specialist to back our claims branch offices. You will handle essential administrative tasks and may interact with customers and medical providers by phone or in person where applicable.

This role emphasizes reliability, organization, and teamwork, supporting daily operations and ensuring smooth workflows in a busy claims environment with standard Monday–Friday hours.

Qualifications

• High school diploma or GED equivalence is required.

Responsibilities

• Provide administrative support to Progressive's claims branch offices.
• Interact with customers and medical providers by phone or in person when applicable.
• Support essential administrative functions to keep operations running smoothly.

Skills

Office organization

Customer service

Teamwork

Multi-tasking

Communication

Education

High school diploma / GED

Tools

Office equipment

Job description

Progressive in Salem, Oregon is hiring an claims administrative support specialist to back our claims branch offices. You will handle essential administrative tasks and may interact with customers and medical providers by phone or in person where applicable.

This role emphasizes reliability, organization, and teamwork, supporting daily operations and ensuring smooth workflows in a busy claims environment with standard Monday–Friday hours.