Claims Administrative Support Specialist

Progressive; Salem (OR); On-site; USD 44,987,000 - 60,088,000; Full time

Benefits offered by this job

401(k) with dollar-for-dollar company

Medical, dental & vision

Wellness & mental health programs

Health care flexible spending accounts

Paid time off

Paid & unpaid sick leave

Parental & family leave

Diverse, inclusive culture

Career development & tuition

Job summary

Progressive in Salem, Oregon is hiring an claims administrative support specialist to back our claims branch offices. You will handle essential administrative tasks and may interact with customers and medical providers by phone or in person where applicable.

This role emphasizes reliability, organization, and teamwork, supporting daily operations and ensuring smooth workflows in a busy claims environment with standard Monday–Friday hours.

Qualifications

• High school diploma or GED equivalence is required.

Responsibilities

• Provide administrative support to Progressive's claims branch offices.
• Interact with customers and medical providers by phone or in person when applicable.
• Support essential administrative functions to keep operations running smoothly.

Skills

Office organization

Customer service

Teamwork

Multi-tasking

Communication

Education

High school diploma / GED

Tools

Office equipment

Job description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun.

As a claims administrative support specialist, you’ll play a vital role supporting our claims branch offices. In addition to ensuring essential administrative functions run smoothly, you may also interact with customers and medical providers by phone or in person when applicable.

Location: Salem, OR

Minimum qualifications

• High school diploma/GED equivalent or higher

Preferred skills

• Previous office experience and proficiency using office equipment
• Solid organizational skills
• Ability to multi-task and quickly switch duties
• Communication skills with the ability to work in a team-environment
• Customer service and follow-up skills

Schedule: Monday - Friday (schedule will fall between the hours 8:00am to 6:00pm)

Compensation

• $15.70/hour - $20.97/hour
• Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness& mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance

Energage recognizes Progressive as a 2026 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.