Claims Admin & Customer Support Specialist

Progressive; Henderson (NV); On-site; USD 42,000 - 46,000; Full time

Benefits offered by this job

401(k) match

Medical/dental/vision

Wellness program

Life insurance

Paid time off

Disability coverage

Educational assistance

Job summary

Progressive is seeking a claims administrative support specialist in Henderson, NV. You will back our claims branch offices by handling essential administrative tasks and may interact with customers and medical providers by phone or in person when applicable.

This role emphasizes reliability, organization, and customer service as you support daily office operations and coordinate with teams to keep processes running smoothly. Monday–Friday schedule, on-site location.

Qualifications

• Must have a high school diploma or GED, or at least one year of admin experience.
• Alternatively, one year of post-secondary education is acceptable.
• Experience supporting claims or office operations is a plus.

Responsibilities

• Provide administrative support to the claims branch offices.
• Interact with customers and medical providers by phone or in person where applicable.

Skills

Office equipment proficiency

Organizational skills

Multi-tasking

Team communication

Customer service

Education

High School diploma / GED

1 year post-secondary education

Job description

Progressive is seeking a claims administrative support specialist in Henderson, NV. You will back our claims branch offices by handling essential administrative tasks and may interact with customers and medical providers by phone or in person when applicable.

This role emphasizes reliability, organization, and customer service as you support daily office operations and coordinate with teams to keep processes running smoothly. Monday–Friday schedule, on-site location.