Dynamic Car Wash Operations Leader

Nouria; Cumberland (RI); Presencial; USD 52.000 - 68.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Performance incentives

Leadership development

Fast-paced team environment

Direct impact on customer satisfaction

Descripción de la vacante

Golden Nozzle Car Wash is seeking a hands-on Site Manager to oversee daily operations at our high-volume facility. You will lead a team, drive results, and ensure an exceptional customer experience.

This role requires strong leadership, a focus on safety and compliance, and the ability to optimize throughput while delivering top-tier service. Full-time position based in Rhode Island with competitive pay and incentives.

Formación

• Experience leading teams in fast-paced service environments.
• Strong focus on customer experience and service excellence.
• Ability to manage staffing, scheduling, and performance.
• Knowledge of safety protocols and regulatory compliance.

Responsabilidades

• Lead and supervise daily site operations including staffing, scheduling, coaching, and performance management.
• Ensure facility, equipment, and grounds are clean, safe, and fully operational.
• Optimize workflow and throughput to minimize wait times and enhance customer experience.
• Deliver best-in-class customer service by addressing inquiries and concerns promptly.
• Execute sales initiatives and membership growth strategies to drive revenue and retention.
• Monitor inventory levels and coordinate ordering of chemicals, parts, and supplies.
• Enforce safety procedures and regulatory compliance standards.
• Review KPIs and financial metrics to improve site performance.
• Partner with senior leadership to execute site goals and business initiatives.
• Resolve employee and customer conflicts effectively to maintain a positive environment.

Conocimientos

Team Leadership

Customer-Centric Mindset

Problem Solving & Decision Making

Results-Driven Execution

Safety & Operational Compliance

Educación

High School Diploma or equivalent

Herramientas

Microsoft Office

Operational software systems

Descripción del empleo

Golden Nozzle Car Wash is seeking a hands-on Site Manager to oversee daily operations at our high-volume facility. You will lead a team, drive results, and ensure an exceptional customer experience.

This role requires strong leadership, a focus on safety and compliance, and the ability to optimize throughput while delivering top-tier service. Full-time position based in Rhode Island with competitive pay and incentives.