Dynamic Cajun Server | Fast-Paced Guest Experience & Growth

Ontario Trillium Foundation; Revere (MA); On-site; USD 36,000 - 60,000; Full time

Job summary

Hook & Reel is seeking a Server to join our Cajun seafood brand in a fast-paced dining room. You will greet guests, answer questions, relay orders and help ensure a smooth, enjoyable dining experience.

This role requires 1+ year restaurant experience, and you will need to communicate with the kitchen staff to ensure correct orders while maintaining a friendly, hospitality-focused attitude. The position includes evenings, weekends, and holidays to meet guest demand.

Qualifications

• 1+ years of restaurant experience.

Responsibilities

• Greet all guests promptly and warmly upon arrival.
• Answer guest questions regarding the menu and Hook & Reel brand.
• Provide accurate information regarding menu, pricing, hours, promotions, and policies.
• Listen attentively to guests to ensure correct orders.
• Assist with side work and opening/closing tasks.
• Clean and organize the front-of-house server station.
• Observe and monitor table turnover by taking note of occupied, dirty or clean tables.
• Ensure guest satisfaction by providing quality service and checking in regularly throughout the dining experience.
• Inform management of special requests or guest concerns.
• Communicate clearly and concisely with the kitchen staff and management regarding allergy orders.
• Maintain a positive, energetic, and hospitality-focused attitude at all times.
• Multi-task and balance between bar and dining room orders.
• Be a team player, assisting other team members whenever needed to ensure guest satisfaction.
• Thank guests as they leave and invite them to return.
• Additional responsibilities as assigned.

Job description

Hook & Reel is seeking a Server to join our Cajun seafood brand in a fast-paced dining room. You will greet guests, answer questions, relay orders and help ensure a smooth, enjoyable dining experience.

This role requires 1+ year restaurant experience, and you will need to communicate with the kitchen staff to ensure correct orders while maintaining a friendly, hospitality-focused attitude. The position includes evenings, weekends, and holidays to meet guest demand.