Dynamic Billing & Admin Assistant

Loyal Source; Fort Myers (FL); On-site; USD 22,041 - 30,307; Full time

Job summary

Loyal Source in Fort Myers, FL is seeking an energetic Administrative Assistant to support the billing department and keep operations running smoothly. The role emphasizes accuracy, organization, and responsive customer service.

Ideal candidates have 3–5 years of relevant experience, strong attention to detail, and the ability to manage multiple priorities in a busy environment. We value proactive problem-solving and effective cross-team collaboration.

Qualifications

• 3–5 years of administrative or customer service experience.
• Strong attention to detail and accuracy.
• Excellent time management and prioritization.
• Ability to thrive in a busy, fast-paced environment.
• Flexible and able to shift between tasks as priorities change.
• Action-oriented with proactive problem-solving.
• Strong communication and cross-team collaboration.

Responsibilities

• Billing Support — Assist with invoicing, data entry, and documentation accuracy.
• Record Inbound Work — Log and track incoming work to maintain workflow visibility.
• Invoice Distribution — Support the preparation and distribution of invoices.
• Cross-Department Training — Learn multiple functions within the department to provide flexible support.
• Phone Support — Answer calls, route inquiries, and assist customers professionally.
• Customer Inquiry Resolution — Address and resolve customer questions with clarity and follow-through.
• General Administrative Support — Assist with office coordination and collaboration across departments.

Skills

3-5 years experience

Attention to detail

Time management

Fast-paced environment

Proactive problem-solving

Strong communication

Cross-training

Job description

Loyal Source in Fort Myers, FL is seeking an energetic Administrative Assistant to support the billing department and keep operations running smoothly. The role emphasizes accuracy, organization, and responsive customer service.

Ideal candidates have 3–5 years of relevant experience, strong attention to detail, and the ability to manage multiple priorities in a busy environment. We value proactive problem-solving and effective cross-team collaboration.