Administrative Assistant

Loyal Source Government Services; Fort Myers (FL); On-site; USD 22,041 - 27,552; Full time

Job summary

Loyal Source is seeking an Administrative Assistant in Fort Myers, FL to support the billing department and ensure accurate documentation and excellent customer service.

The role requires 3-5 years of administrative or customer service experience, strong attention to detail, and the ability to manage multiple tasks in a fast-paced environment. Pay rate is $18, with responsibilities spanning invoicing, data entry, and cross-department support.

Qualifications

• 3-5 years of administrative or customer service experience.
• Strong attention to detail and accuracy.
• Excellent time management and ability to prioritize.
• Comfortable working in a busy, fast-paced environment.

Responsibilities

• Billing Support - Assist with invoicing, data entry, and documentation accuracy.
• Record Inbound Work - Log and track incoming work to maintain workflow visibility.
• Invoice Distribution - Support the preparation and distribution of invoices.
• Cross-Department Training - Learn multiple functions within the department to provide flexible support.
• Phone Support - Answer calls, route inquiries, and assist customers professionally.
• Customer Inquiry Resolution - Address and resolve customer questions with clarity and follow-through.
• General Administrative Support - Assist with office coordination and collaboration across departments.

Skills

Administrative experience

Customer service

Time management

Job description

Loyal Source is looking for a skilled Administrative Assistant in Fort Myers, FL.

About The Role

We are looking for an energetic and detail-oriented Administrative Assistant to join our team. This position plays a key role in supporting our billing department, ensuring smooth operations, accurate documentation, and exceptional customer service.
If you thrive in a fast-paced environment, enjoy learning multiple functions, and bring strong organizational skills, this role is an excellent fit.
Pay Rate: $18

What You’ll Do

• Billing Support - Assist with invoicing, data entry, and documentation accuracy.
• Record Inbound Work - Log and track incoming work to maintain workflow visibility.
• Invoice Distribution - Support the preparation and distribution of invoices.
• Cross-Department Training - Learn multiple functions within the department to provide flexible support.
• Phone Support - Answer calls, route inquiries, and assist customers professionally.
• Customer Inquiry Resolution - Address and resolve customer questions with clarity and follow-through.
• General Administrative Support - Assist with office coordination and collaboration across departments.

What We’re Looking For

• 3-5 years of administrative or customer service experience.
• Strong attention to detail and accuracy.
• Excellent time management and ability to prioritize.
• Comfortable working in a busy, fast-paced environment.
• Flexible and able to shift between tasks as priorities change.
• Action-oriented with a proactive approach to problem-solving.
• Strong communication skills and ability to collaborate across teams.

Ideal Candidate

• Energetic, positive, and eager to contribute.
• Quick learner who embraces cross-training.
• Organized, reliable, and committed to high-quality work.

Able to meet stringent timelines while balancing multiple responsibilities.

About Loyal Source

Loyal Source provides healthcare and technology solutions designed to improve outcomes and support mission-critical operations. Guided by innovation and purpose, we help organizations achieve success across complex challenges worldwide. Loyal Source is a military friendly employer and proud partner of the Military Spouse Employment Partnership program.
Loyal Source uses AI-powered voice screening as part of our application process. After you apply, you will receive a brief qualification survey via text or email. Candidates who meet the position requirements will then be invited to complete a quick AI-powered voice assessment. This easy, no-scheduling-required process helps us and the candidate move the hiring process forward faster.
We are committed to providing equal employment opportunities to all applicants. If you have a disability or medical condition and need a reasonable accommodation to participate in this step of the hiring process, you may request an alternative method or accommodation at any time by contacting Human Resources at [e-mail].

About Notional Opportunities

Notional opportunities are roles in the planning stages and contingent on contract awards. By applying to notional positions, you can express early interest, enhancing your employment prospects and positioning yourself at the forefront of potential job opportunities. This proactive approach gives you an edge and boosts your visibility to employers, making it a strategic choice for those eager to explore future roles and expand your professional network.