Dynamic BDC Specialist | Customer Outreach & Calls

Mills Auto Group; Mount Hope (WV); On-site; USD 32,000 - 46,000; Full time

Job summary

Beckley Chevrolet is hiring a BDC Representative to join our team in Beckley, WV. The role focuses on handling customer inquiries via phone, text, and email with a strong emphasis on professionalism and timely communication.

No automotive experience is required, and we offer a Monday–Friday schedule with weekends off. The ideal candidate will be friendly, outgoing, and eager to learn, contributing to a supportive sales environment.

Qualifications

• Strong phone and communication skills.
• Comfortable making and receiving customer calls.
• Friendly, outgoing, and professional.
• Comfortable communicating through phone, text, and email.
• Organized and able to work in a fast-paced environment.
• Social media experience preferred, but NOT required.
• Automotive experience is a plus, but not necessary.

Responsibilities

• Handle customer calls and respond promptly.
• Maintain organized records of customer interactions.
• Collaborate with sales team to support customer inquiries.

Skills

Phone skills

Communication

Customer service

Professionalism

Text/Email

Job description

Beckley Chevrolet is hiring a BDC Representative to join our team in Beckley, WV. The role focuses on handling customer inquiries via phone, text, and email with a strong emphasis on professionalism and timely communication.

No automotive experience is required, and we offer a Monday–Friday schedule with weekends off. The ideal candidate will be friendly, outgoing, and eager to learn, contributing to a supportive sales environment.