BDC Agent

Mills Auto Group; Mount Hope (WV); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Competitive pay

Training program

Career growth

Team environment

Growth with Mills Auto Group

Job summary

Beckley Chevrolet, part of Mills Auto Group, is hiring a Business Development Center (BDC) Agent in Beckley, WV. You will respond to internet leads, set appointments, and collaborate with the sales team to maximize opportunities.

This role rewards a motivated, customer-focused professional with the chance to grow within a fast-paced automotive group. Training will be provided, and a strong work ethic is essential for success in this entry-level, high-energy environment.

Qualifications

• Excellent communication and phone skills.
• A positive attitude and a strong desire to succeed.
• Self-motivated individuals who enjoy working toward performance goals.
• Strong organizational skills and attention to detail.
• Comfortable using computers, CRM systems, texting platforms, and modern technology.
• Ability to handle objections and confidently ask customers for appointments.
• Dependability, professionalism, and a strong work ethic.
• Automotive BDC or sales experience is preferred, but we will train the right person!

Responsibilities

• Respond quickly and professionally to incoming internet leads, phone calls, and customer inquiries.
• Make outbound calls, send text messages, and follow up with prospective customers.
• Set qualified sales appointments and work to maximize appointment show rates.
• Follow up with unsold showroom traffic and previous customers.
• Maintain accurate customer information and activity records in our CRM system.
• Work closely with the sales team and management to maximize sales opportunities.
• Consistently meet and exceed daily, weekly, and monthly performance goals.
• Provide an outstanding customer experience with every interaction.

Skills

Excellent communication and phone

Positive attitude

Self-motivated

Organizational skills

CRM systems

Objection handling

Dependability

BDC/sales experience

Tools

CRM systems

Job description

WE'RE HIRING!

Business Development Center (BDC) Agent

Beckley Chevrolet | Beckley, WV

Join a Winning Team at Beckley Chevrolet!

Beckley Chevrolet is looking for a highly motivated, energetic, and customer-focused BDC Agent to join our growing team!

We are looking for someone who thrives in a fast-paced environment, enjoys communicating with customers, and knows how to turn opportunities into appointments.

If you're competitive, goal-driven, and ready to build a career in the automotive industry, we want to talk to you!

Key Responsibilities

• Respond quickly and professionally to incoming internet leads, phone calls, and customer inquiries.

• Make outbound calls, send text messages, and follow up with prospective customers.

• Set qualified sales appointments and work to maximize appointment show rates.

• Follow up with unsold showroom traffic and previous customers.

• Maintain accurate customer information and activity records in our CRM system.

• Work closely with the sales team and management to maximize sales opportunities.

• Consistently meet and exceed daily, weekly, and monthly performance goals.

• Provide an outstanding customer experience with every interaction.

What We're Looking For

• Excellent communication and phone skills.

• A positive attitude and a strong desire to succeed.

• Self-motivated individuals who enjoy working toward performance goals.

• Strong organizational skills and attention to detail.

• Comfortable using computers, CRM systems, texting platforms, and modern technology.

• Ability to handle objections and confidently ask customers for appointments.

• Dependability, professionalism, and a strong work ethic.

• Automotive BDC or sales experience is preferred, but we will train the right person!

What We Offer

• Competitive compensation with performance-based earning opportunities.

• Professional training and ongoing development.

• Career advancement opportunities.

• A fast-paced, team-oriented work environment.

• The opportunity to grow with Beckley Chevrolet and Mills Auto Group.

Ready to Join Our Team?

We're not looking for someone who simply answers phones. We're looking for someone who can create opportunities, build relationships, and help drive our dealership's success.

BECKLEY CHEVROLET

Beckley, West Virginia