Dynamic Automotive Receptionist & Customer Experience Lead

Ken Garff Automotive Group; Kahului (HI); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Paid training

Career growth

Competitive pay

401k with company match

Medical, dental, vision, disability, &

Job summary

Aloha Kia Maui, a Ken Garff Automotive Dealership, seeks a Sales Receptionist to greet visitors, answer phones promptly, and deliver friendly, professional service in a fast-paced automotive environment.

Requirements include being 18+, authorized to work in the U.S., and prior receptionist or customer-service experience. We offer paid training, competitive hourly pay, benefits, 401k with company match, and career growth opportunities.

Qualifications

• Must be 18 years or older and authorized to work in the U.S.
• Previous Receptionist experience; automotive dealership experience strongly preferred
• High school diploma or equivalent
• Excellent interpersonal and customer service skills
• Strong computer skills including usage of Inventory Control software, Internet and Microsoft Office Suite

Responsibilities

• Answer phones in a professional manner within three rings and transfer customers promptly to appropriate destination
• Greet and accommodate walk-in customers promptly; provides timely, friendly, professional service
• Provide excellent customer service by listening to customer inquiries and requests, asking questions to identify needs, and resolving customer concerns
• Maintain a professional appearance always; call customers when license plates come in and keep a license plate log to ensure accuracy
• Other duties as assigned

Skills

Receptionist experience

Customer service

Phone etiquette

Computer skills

Education

High school diploma or equivalent

Tools

Inventory Control software

Microsoft Office Suite

Job description

Aloha Kia Maui, a Ken Garff Automotive Dealership, seeks a Sales Receptionist to greet visitors, answer phones promptly, and deliver friendly, professional service in a fast-paced automotive environment.

Requirements include being 18+, authorized to work in the U.S., and prior receptionist or customer-service experience. We offer paid training, competitive hourly pay, benefits, 401k with company match, and career growth opportunities.