Dynamic Assistant Manager: Lead Operations, Customer Delight

Domino's; Louisville (KY); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading pizza delivery company in Louisville is seeking an enthusiastic Assistant Manager to lead store operations. Responsibilities include overseeing daily operations, managing team members, and ensuring excellent customer service. Qualified candidates should have proven leadership experience in fast-paced food service or retail, strong communication skills, and flexibility to work various shifts. Join our dynamic team and help us deliver great customer experiences.

Qualifications

• Proven leadership experience in a fast-paced food service or retail environment.
• Excellent customer service skills with a friendly and positive attitude.
• Strong math and problem-solving abilities.
• Effective time management and organizational skills.
• Ability to multitask and prioritize in a high-pressure environment.
• Great communication skills, both verbal and written.
• Basic computer proficiency for managing orders and inventory.
• Physical ability to lift up to 25 pounds and stand for extended periods.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• At least 18 years of age.
• Valid driver's license and clean driving record.

Responsibilities

• Oversee daily store operations and ensure smooth running of shifts.
• Manage and motivate team members to maintain high performance standards.
• Handle customer interactions and resolve issues to ensure excellent customer service.
• Manage cash operations and maintain accurate financial records.
• Assist in inventory management and ordering supplies.
• Ensure compliance with food safety and hygiene standards.
• Participate in hands‑on tasks including answering phones, taking orders, and food preparation.
• Assist in training and developing new team members.
• Implement and maintain company policies and procedures.

Skills

Leadership experience

Customer service skills

Math skills

Organizational skills

Communication skills

Education

High school diploma or equivalent

Food safety certification

Job description

A leading pizza delivery company in Louisville is seeking an enthusiastic Assistant Manager to lead store operations. Responsibilities include overseeing daily operations, managing team members, and ensuring excellent customer service. Qualified candidates should have proven leadership experience in fast-paced food service or retail, strong communication skills, and flexibility to work various shifts. Join our dynamic team and help us deliver great customer experiences.