Dynamic Appointment Scheduler — Women’s Health Clinic

Texas Health Resources; Bedford (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401k

PTO

Medical insurance

Dental

Paid parental leave

Tuition reimbursement

Student loan repayment

Job summary

Texas Health Resources in Bedford, TX seeks an Appointment Scheduling Specialist in Women’s Care Clinic. This full-time, days position handles inbound/outbound calls, schedules patient appointments, and coordinates procedures with physicians and care teams.

Work hours are 8:00a–5:00p, Monday through Friday, at 1615 Hospital Parkway, Suite 100. The role requires a high school diploma, healthcare experience, and strong customer service and communication skills.

Qualifications

• High School Diploma or equivalent (required).
• 2 years related experience in Healthcare environment (strongly preferred).
• Requires strong customer skills.
• Good communication skills.
• Possess a strong work ethic and a high level of professionalism.
• A team player who handles multiple projects simultaneously in a fast-paced environment.

Responsibilities

• Delivers care to patients utilizing the Appointment Scheduling Specialist Process.
• Schedules all inpatient and outpatient surgery and medical procedures, tests and studies by the physician.
• Responsible for answering phone calls and scheduling patient appointments, conducting patient pre-certification to ensure coverage for appointments and medical care, scheduling tests, procedures, and referral appointments.
• Communicates with patients regarding appointments and instructions for procedures and tests and may collect fees such as co-pays / co-insurance, gathers insurance information and patient personal data.
• Demonstrates positive professional customer service in all patient, staff, and visitor contacts, and performs other duties as assigned.
• Performs other duties as assigned.

Skills

Customer service

Communication

Team player

Education

High School Diploma

Job description

Texas Health Resources in Bedford, TX seeks an Appointment Scheduling Specialist in Women’s Care Clinic. This full-time, days position handles inbound/outbound calls, schedules patient appointments, and coordinates procedures with physicians and care teams.

Work hours are 8:00a–5:00p, Monday through Friday, at 1615 Hospital Parkway, Suite 100. The role requires a high school diploma, healthcare experience, and strong customer service and communication skills.