Appointment Scheduling Specialist – Women’s Care Clinic – Full-Time, Days

Texas Health Resources, Inc.; Texas; On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

401k

Paid Time Off

Medical

Dental

Paid Parental Leave

Flexible Spending

Tuition Reimbursement

Student Loan Repayment

Job summary

Texas Health Resources, Inc. is seeking an Appointment Scheduling Specialist for the Women’s Care Clinic in Bedford, TX.

This full-time position supports the scheduling of inpatient and outpatient surgeries and medical tests, handles patient calls, and ensures coverage through pre-certification processes. The role requires a high school diploma and 2 years of healthcare experience; strong customer service and communication skills are essential in a fast-paced environment with a collaborative

Qualifications

• High School Diploma or equivalent is required.
• 2 years related experience in a healthcare environment is strongly preferred.
• Strong customer service and communication skills are essential.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Delivers care to patients using the Appointment Scheduling Specialist Process.
• Schedules all inpatient and outpatient procedures, tests, and studies by the physician.
• Answers phone calls and schedules patient appointments; conducts pre-certification to ensure coverage.
• Collects co-pays/coinsurance and gathers insurance information and patient data.
• Demonstrates professional customer service in all contacts; performs other duties as assigned.

Skills

Customer skills

Communication

Team player

Multitasking

Professionalism

Education

High School Diploma

Job description

Appointment Scheduling Specialist – Women’s Care Clinic – Full-Time, Days

Bring your passion to Texas Health so we are Better + Together - Work location: 1615 Hospital Parkway, Suite 100, Bedford, TX 76022 - Work hours: Full-time, 40 hours weekly, Monday thru Friday, 8:00a - 5:00p

Women’s Care Clinic Highlights:

• Strong teamwork and collaboration
• Fast-paced, high volume inbound/outbound calls
• Compassion and empathy to our patients and the Team
• Join an innovative team working towards making healthcare more accessible, integrated, and reliable

Here’s What You Need

• High School Diploma or equivalent (required)
• 2 years related experience in Healthcare environment (strongly preferred)
• Requires strong customer skills
• Good communication skills
• Possess a strong work ethic and a high level of professionalism
• A team player who handles multiple projects simultaneously in a fast-paced environment

What You Will Do

• Delivers care to patients utilizing the Appointment Scheduling Specialist Process
• Schedules all inpatient and outpatient surgery and medical procedures, tests and studies by the physician.
• Responsible for answering phone calls and scheduling patient appointments, conducting patient pre-certification to ensure coverage for appointments and medical care, scheduling tests, procedures, and referral appointments.
• Communicates with patients regarding appointments and instructions for procedures and tests and may collect fees such as co-pays / co-insurance, gathers insurance information and patient personal data.
• Demonstrates positive professional customer service in all patient, staff, and visitor contacts, and performs other duties as assigned.
• Performs other duties as assigned.

Additional perks of being a Texas Health employee

• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.
• Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.
• Strong Unit Based Council (UBC).
• A supportive, team environment with outstanding opportunities for growth.

Entity Highlights:

Texas Health Physicians Group includes more than 1,000 physicians, nurse practitioners and physician assistants dedicated to providing quality, patient-safe care at more than 240 offices located throughout the DFW Metroplex. THPG members are active in group governance and serve on multiple committees and councils. Ongoing Texas Health initiatives, like the Diversity Action Council and Living the Promise, have helped to create an inclusive, supportive, people-first, excellence-driven culture and workplace, making THPG a great place to work.

If you’re ready to join us in our mission to improve the health of our community, then let’s show the world how we’re even better together! Do you still have questions or concerns? Feel free to email your questions to [e-mail].

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