Appointment Scheduling Specialist - Women's Care Clinic - Full-Time, Days

Texas Health Resources; Bedford (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401k

PTO

Medical insurance

Dental

Paid parental leave

Tuition reimbursement

Student loan repayment

Job summary

Texas Health Resources in Bedford, TX seeks an Appointment Scheduling Specialist in Women’s Care Clinic. This full-time, days position handles inbound/outbound calls, schedules patient appointments, and coordinates procedures with physicians and care teams.

Work hours are 8:00a–5:00p, Monday through Friday, at 1615 Hospital Parkway, Suite 100. The role requires a high school diploma, healthcare experience, and strong customer service and communication skills.

Qualifications

• High School Diploma or equivalent (required).
• 2 years related experience in Healthcare environment (strongly preferred).
• Requires strong customer skills.
• Good communication skills.
• Possess a strong work ethic and a high level of professionalism.
• A team player who handles multiple projects simultaneously in a fast-paced environment.

Responsibilities

• Delivers care to patients utilizing the Appointment Scheduling Specialist Process.
• Schedules all inpatient and outpatient surgery and medical procedures, tests and studies by the physician.
• Responsible for answering phone calls and scheduling patient appointments, conducting patient pre-certification to ensure coverage for appointments and medical care, scheduling tests, procedures, and referral appointments.
• Communicates with patients regarding appointments and instructions for procedures and tests and may collect fees such as co-pays / co-insurance, gathers insurance information and patient personal data.
• Demonstrates positive professional customer service in all patient, staff, and visitor contacts, and performs other duties as assigned.
• Performs other duties as assigned.

Skills

Customer service

Communication

Team player

Education

High School Diploma

Job description

Appointment Scheduling Specialist - Women's Care Clinic - Full-Time, Days

Bring your passion to Texas Health so we are Better + Together

• Work location: 1615 Hospital Parkway, Suite 100, Bedford, TX 76022

• Work hours: Full-time, 40 hours weekly, Monday thru Friday, 8:00a - 5:00p

Women's Care Clinic Highlights:

• Strong teamwork and collaboration

• Fast-paced, high volume inbound/outbound calls

• Compassion and empathy to our patients and the Team

• Join an innovative team working towards making healthcare more accessible, integrated, and reliable

Here's What You Need

• High School Diploma or equivalent (required)

• 2 years related experience in Healthcare environment (strongly preferred)

• Requires strong customer skills

• Good communication skills

• Possess a strong work ethic and a high level of professionalism

• A team player who handles multiple projects simultaneously in a fast-paced environment

What You Will Do

• Delivers care to patients utilizing the Appointment Scheduling Specialist Process

• Schedules all inpatient and outpatient surgery and medical procedures, tests and studies by the physician.

• Responsible for answering phone calls and scheduling patient appointments, conducting patient pre-certification to ensure coverage for appointments and medical care, scheduling tests, procedures, and referral appointments.

• Communicates with patients regarding appointments and instructions for procedures and tests and may collect fees such as co-pays / co-insurance, gathers insurance information and patient personal data.

• Demonstrates positive professional customer service in all patient, staff, and visitor contacts, and performs other duties as assigned.

• Performs other duties as assigned.

Additional perks of being a Texas Health employee

• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.

• Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.

• Strong Unit Based Council (UBC).

• A supportive, team environment with outstanding opportunities for growth.

Learn (https://jobs.texashealth.org/why-texas-health/) more about our culture, benefits, and recent awards.

Entity Highlights:

Texas Health Physicians Group includes more than 1,000 physicians, nurse practitioners and physician assistants dedicated to providing quality, patient-safe care at more than 240 offices located throughout the DFW Metroplex.

THPG members are active in group governance and serve on multiple committees and councils. Ongoing Texas Health initiatives, like the Diversity Action Council and Living the Promise, have helped to create an inclusive, supportive, people-first, excellence-driven culture and workplace, making THPG a great place to work.

If you're ready to join us in our mission to improve the health of our community, then let's show the world how we're even better together!

Do you still have questions or concerns? Feel free to email your questions to [e-mail].

#LI-CT1

Texas Health requires a resume when an application is submitted.Employment opportunities are only reflective of wholly owned Texas Health Resources entities.

We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.