Dynamic Administrative Assistant: Front Desk & Data Entry

Ferguson Enterprises, LLC; Waterloo (IA); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k) with company match

Life insurance

Mental health coverage

Parental leave

Employee discounts

Job summary

Ferguson Enterprises, LLC. in the United States is seeking a dedicated DC Administrative Assistant to join our team. You will handle incoming calls, greet visitors, direct inquiries, and perform data entry while supporting management with various administrative duties.

A degree is preferred, but experience matters; strong customer service, phone skills, and multitasking are essential. Ferguson offers comprehensive benefits and a strong commitment to equal opportunity and employee wellbeing.

Qualifications

• Bachelor’s or Associate’s Degree preferred, but candidates with a high school degree or equivalent experience and administrative experience will be considered.
• Outstanding customer service abilities and capacity to handle challenging customers with ease.
• Proficiency in phone skills and managing a multi-line phone system.
• Ability to work in a fast-paced environment and balance multiple tasks.
• Basic typing and computer proficiency.

Responsibilities

• Answering and transferring incoming calls pleasantly and professionally.
• Directing calls to the appropriate associate or department, taking messages, or transferring to voicemail when necessary.
• Greeting visitors and alerting associates when they have a visitor.
• Accepting incoming deliveries and assisting with customer questions.
• Assuring appropriate coverage of phones when away from the desk.
• Performing data entry tasks accurately and efficiently.
• Assisting in various administrative duties as requested by management.

Skills

Customer service

Phone skills

Multitasking

Data entry

Interpersonal skills

Typing

Professionalism

Education

Bachelor’s or Associate’s Degree preferred

High school diploma or equivalent experience

Tools

MS Office

Multi-line phone system

Job description

Ferguson Enterprises, LLC. in the United States is seeking a dedicated DC Administrative Assistant to join our team. You will handle incoming calls, greet visitors, direct inquiries, and perform data entry while supporting management with various administrative duties.

A degree is preferred, but experience matters; strong customer service, phone skills, and multitasking are essential. Ferguson offers comprehensive benefits and a strong commitment to equal opportunity and employee wellbeing.