Dynamic Admin Assistant — Student Financial Services

Lackawanna College; Scranton (Lackawanna County); On-site; USD 38,000 - 48,000; Full time

Job summary

The Administrative Assistant in the Student Financial Services Office at Lackawanna College provides clerical and customer service support to students, families and visitors. You will handle calls, emails and calendars, maintain files, process payments, and assist with daily financial aid operations.

This role requires strong communication, organization and confidentiality, with an Associate Degree preferred and proficiency in Word, Excel and PowerPoint.

Qualifications

• Associate degree preferred with strong administrative and clerical skills.
• Experience in customer service or office management is desirable.
• Proficiency in Microsoft Word, Excel and PowerPoint required.

Responsibilities

• Greet students, families, and visitors in a professional manner.
• Answer calls and emails; manage calendars for the department.
• Maintain physical and electronic student files and financial aid documents.
• Process payments and prepare daily deposits in line with campus policies.
• Provide clerical support to the Director and staff of Student Financial Services.
• Other duties as assigned.

Skills

Interpersonal skills

Administrative/clerical

Organizational skills

Written/spoken communication

Multi-tasking

Confidentiality

Evenings/weekends availability

Education

Associate Degree in Business or related field

Tools

Microsoft Word

Excel

PowerPoint

Job description

The Administrative Assistant in the Student Financial Services Office at Lackawanna College provides clerical and customer service support to students, families and visitors. You will handle calls, emails and calendars, maintain files, process payments, and assist with daily financial aid operations.

This role requires strong communication, organization and confidentiality, with an Associate Degree preferred and proficiency in Word, Excel and PowerPoint.