Campus Admin Assistant – Financial Services (Work-Study)

Central Piedmont Community College; Charlotte (NC); On-site; USD 17,000 - 19,000; Part time

Job summary

Central Piedmont Community College is seeking a part-time clerical assistant to support the department’s daily operations. The role emphasizes friendly customer service, data entry, and efficient office routines to help students and staff.

You will greet visitors, answer inquiries, route calls, assist students with online lab activities, and help administer assessments while maintaining confidentiality. Strong communication and computer skills are required.

Qualifications

• Eligible for Federal Work-Study Program
• Currently enrolled in CPCC program with at least 6 credit hours
• Maintain a GPA of 2.0 or higher
• Strong telephone and customer service skills

Responsibilities

• Greet visitors and provide customer service
• Answer inquiries and explain departmental procedures
• Process basic data entry and maintain logs/records
• Direct callers to appropriate personnel
• Assist students with accessing online lab activities
• Assist with administering assessment tests
• Use computer systems to create and proofread documents
• Distribute and sort mail
• File and copy documents and perform other duties as assigned

Skills

Customer service

Data entry

Telephone support

Office equipment operation

Diversity awareness

Education

Enrolled in CPCC program

Tools

MS Office

Job description

Central Piedmont Community College is seeking a part-time clerical assistant to support the department’s daily operations. The role emphasizes friendly customer service, data entry, and efficient office routines to help students and staff.

You will greet visitors, answer inquiries, route calls, assist students with online lab activities, and help administer assessments while maintaining confidentiality. Strong communication and computer skills are required.