Dutch Speaking Customer Experts for a Tech Leader - Work Remote In Greece

Mercier Consultancy Group; United States; Remote; USD 37,000 - 52,000; Full time

Benefits offered by this job

Fully Paid Relocation

Training Provided

Health Insurance

13th & 14th salaries

Performance Bonus

Career Advancement

Job summary

Mercier Consultancy Group is seeking Dutch-speaking Customer Experts to join a Tech Leader in Greece. The role offers high-level tech support in telecom, relocation to Greece, and a comprehensive training program.

You will document interactions in CRM, assist cross-functional teams, and act as a brand ambassador for innovation in telecommunications. Eligible candidates should be fluent in Dutch, have customer service or technical support experience in telecom, and be willing to relocate with

Qualifications

• Native or fluent Dutch (spoken and written).
• Proven experience in customer service or technical support.
• Experience in the telecommunications industry preferred.
• Strong digital literacy and the ability to navigate complex telecommunications hardware and software interfaces.
• A proactive, problem-solving mindset suited for a dynamic, high-tech environment.
• Excellent communication skills with a professional and empathetic approach to customer resolution.

Responsibilities

• Provide high-level technical support for clients within the telecommunications sector via phone, email, and chat.
• Resolve complex connectivity, network, and hardware issues to ensure optimal service delivery for our tech-forward clientele.
• Educate customers on the latest telecommunications products, digital services, and premium upgrade options.
• Maintain meticulous documentation of customer interactions within the company CRM to ensure service excellence.
• Collaborate with international cross-functional teams to streamline support processes and improve customer satisfaction metrics.
• Serve as a brand ambassador, representing the Tech Leader's commitment to innovation and seamless communication solutions.

Skills

Dutch language

Customer service

Technical support

Telecommunications

Digital literacy

Communication skills

Problem solving

Tools

CRM

Job description

Dutch Speaking Customer Experts for a Tech LeaderAbout Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with world-class organizations. We pride ourselves on delivering bespoke staffing solutions, helping professionals secure rewarding careers through our extensive network of Dutch-speaking jobs across Europe.

Job Overview

We are currently searching for talented individuals to join our team as Dutch Speaking Customer Experts for a Tech Leader position in Greece. If you are passionate about the telecommunications industry and thrive in a fast-paced environment, this role offers the perfect platform to advance your career while living in a stunning Mediterranean setting.

Key Responsibilities

• Provide high-level technical support for clients within the telecommunications sector via phone, email, and chat.
• Resolve complex connectivity, network, and hardware issues to ensure optimal service delivery for our tech-forward clientele.
• Educate customers on the latest telecommunications products, digital services, and premium upgrade options.
• Maintain meticulous documentation of customer interactions within the company CRM to ensure service excellence.
• Collaborate with international cross-functional teams to streamline support processes and improve customer satisfaction metrics.
• Serve as a brand ambassador, representing the Tech Leader's commitment to innovation and seamless communication solutions.
• Native or fluent Dutch (spoken and written) is mandatory for this role.
• Valid EU passport or a valid work permit for Greece.
• Proven experience in customer service or technical support, preferably within the telecommunications industry.
• Strong digital literacy and the ability to navigate complex telecommunications hardware and software interfaces.
• A proactive, problem-solving mindset suited for a dynamic, high-tech environment.
• Excellent communication skills with a professional and empathetic approach to customer resolution.
  What We Offer
• Competitive Monthly Salary with 13th and 14th salary payments annually.
• Monthly Performance Bonus tailored to your success and dedication.
• Fully Paid Relocation Package, including flights to Greece, transfer services, and initial hotel accommodation.
• Comprehensive, fully paid initial training to master the telecommunications products.
• Full Private Health Insurance coverage.
• Excellent career advancement opportunities within the global telecommunications sector.
• The opportunity to experience life in Greece while building your career in an international environment.
  Life in Greece

Choosing one of our jobs in Greece means embracing a lifestyle where history meets modernity under the Mediterranean sun. Greece offers an unparalleled quality of life, featuring a vibrant culture, beautiful coastal landscapes, and world-renowned gastronomy that makes every day feel like an adventure. Whether you are exploring ancient ruins or relaxing on a pristine beach, Greece provides the perfect backdrop for personal and professional growth.

Our premium relocation package is designed to make your move to Greece as seamless as possible, allowing you to settle in quickly and enjoy all that this remarkable country has to offer. With a supportive community of international professionals, finding your place in Greece is easy. Join the many successful candidates who have chosen our Dutch-speaking jobs to elevate their lifestyle while working for a market-leading Tech entity in Greece.