Dutch Speaking Customer Experts for a Tech Leader - Work Remote In Greece

Employers from Greece; United States; Remote; USD 25,000 - 36,000; Full time

Benefits offered by this job

Competitive monthly salary with 13th &

Fully paid training programs

Comprehensive health insurance

Fully paid relocation package (flight,

Monthly performance bonus

International career development

Job summary

Mercier Consultancy Group is recruiting Dutch-speaking Customer Experts for a Tech Leader in Greece. You will deliver high-level technical support, handle inquiries via phone, email and chat, and educate customers on telecom products and digital infrastructure.

Native Dutch is required, with EU passport or Greece work permit. A background in customer service or technical support is a plus. Relocation and competitive compensation are offered to successful candidates.

Qualifications

• Native or fluent Dutch (spoken and written).
• EU passport or Greece work permit.
• Interest in telecommunications technology and digital literacy.
• Excellent communication and active listening in a professional business context.
• Experience in customer service or technical support is advantageous.

Responsibilities

• Provide high-level technical support and troubleshooting for telecom services.
• Handle inquiries via phone, email, and chat with premium service.
• Educate customers on telecom products and digital infrastructure offerings.
• Maintain accurate records in CRM systems.
• Collaborate with cross-functional teams to resolve outages or connectivity issues.
• Contribute to service delivery improvements through feedback.
• Stay updated on evolving telecom trends and protocols.

Skills

Dutch language

Communication skills

Active listening

Digital literacy

Customer service experience

Technical support experience

Telecom knowledge

Tools

CRM software

Job description

at Mercier Consultancy Group

Dutch Speaking Customer Experts for a Tech Leader

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm dedicated to connecting top-tier talent with industry-leading organizations across Europe. As experts in recruitment and BPO solutions, we pride ourselves on facilitating career-defining opportunities for professionals seeking to thrive in the global telecommunications sector.

Job Overview

We are currently recruiting for the Dutch Speaking Customer Experts for a Tech Leader position in Greece. This is an exceptional opportunity to represent a global telecommunications giant while enjoying the vibrant lifestyle that makes jobs in Greece so highly sought after by international professionals.

Key Responsibilities

• Provide high-level technical support and troubleshooting for complex telecommunications services and equipment.
• Manage incoming customer inquiries via phone, email, and chat, ensuring a premium service experience at every touchpoint.
• Educate customers on the latest telecommunications product offerings and digital infrastructure solutions.
• Maintain accurate records of customer interactions within our advanced CRM systems.
• Collaborate with cross-functional teams to resolve complex technical outages or connectivity issues for our clients.
• Contribute to the continuous improvement of telecommunications service delivery standards through feedback and insight.
• Maintain a deep understanding of evolving telecommunications industry trends and service protocols.

Requirements

• Native or fluent Dutch (spoken and written) is mandatory for this role.
• Valid EU passport or a valid work permit for Greece.
• A passion for telecommunications technology and excellent digital literacy.
• Exceptional communication and active listening skills in a professional business context.
• Previous experience in customer service or technical support is considered a distinct advantage for these Dutch-speaking jobs.

Benefits

What We Offer

• Competitive Monthly Salary with 13th and 14th salary bonuses per year.
• Fully Paid Training programs to ensure your success in the telecommunications industry.
• Comprehensive Health Insurance coverage.
• Fully Paid Relocation Package including flight, transfer, and initial hotel accommodation.
• Generous Monthly Performance Bonus.
• Exclusive opportunities for professional growth and international career development.

Life in Greece

Choosing one of our Dutch-speaking jobs means embracing a life of sunshine, history, and Mediterranean charm. Greece offers an unparalleled quality of life, where ancient traditions blend seamlessly with a modern, cosmopolitan environment. Living in Greece allows you to enjoy world-class beaches, vibrant nightlife, and a welcoming culture that is truly second to none.

Our comprehensive relocation package ensures a smooth transition to Greece, allowing you to settle in comfortably while you explore the culinary delights and breathtaking landscapes of this historic country. By securing a position in Greece, you are not just accepting a job; you are choosing an adventure in a country that balances professional success with a relaxed, fulfilling lifestyle.