Dutch Speaking Transportation Customer Experts - Work Remote In Greece

Mercier Consultancy Group; United States; Remote; USD 25,000 - 37,000; Full time

Benefits offered by this job

Relocation package (fully paid)

Fully paid training

Health insurance

Performance bonus

13th/14th salary

Job summary

Mercier Consultancy Group is seeking a Dutch-speaking Transportation Customer Expert to support international clients from Greece. The role emphasizes exceptional service in logistics, rapid issue resolution, and collaboration with global teams.

Candidates must be native/fluent in Dutch, proficient in English, and prepared to relocate. An EU passport is mandatory, enhancing mobility within Europe.

Qualifications

• Native or fluent Dutch (spoken and written).
• Strong command of English for internal collaboration.
• Willingness to relocate to Greece.
• Valid EU passport (mandatory).

Responsibilities

• Provide high-quality support to clients within the international transportation and logistics sector.
• Manage inquiries regarding shipments, delivery tracking, and complex route coordination via phone, email, and chat.
• Ensure seamless communication between transport providers and end-users to maintain service excellence.
• Troubleshoot and resolve transportation-related issues with speed, empathy, and technical proficiency.
• Maintain detailed records of client interactions in line with global logistics standards.
• Collaborate with international teams to optimize customer satisfaction scores within the transportation industry.
• Uphold the premium service values expected of our clients in the logistics and transport sector.

Skills

Dutch language

English language

Customer service

Logistics knowledge

Job description

Dutch Speaking Transportation Customer Experts

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class opportunities across Europe. We take pride in our expertise in sourcing high-caliber professionals for niche markets, ensuring that every candidate finds their ideal career path within the most prestigious organizations.

Job Overview

We are currently seeking dedicated professionals for the Dutch Speaking Transportation Customer Experts position in Greece. If you are passionate about logistics and service excellence, this role offers a unique opportunity to join one of the most exciting Dutch-speaking jobs in the industry, while enjoying the vibrant lifestyle that only jobs in Greece can provide.

Key Responsibilities

• Provide high-quality support to clients within the international transportation and logistics sector.
• Manage inquiries regarding shipments, delivery tracking, and complex route coordination via phone, email, and chat.
• Ensure seamless communication between transport providers and end-users to maintain service excellence.
• Troubleshoot and resolve transportation-related issues with speed, empathy, and technical proficiency.
• Maintain detailed records of client interactions in line with global logistics standards.
• Collaborate with international teams to optimize customer satisfaction scores within the transportation industry.
• Uphold the premium service values expected of our clients in the logistics and transport sector.
• Native or fluent Dutch (spoken and written).
• Valid EU passport (mandatory).
• Strong command of English for internal collaboration.
• A passion for logistics, travel, or the transportation industry.
• Exceptional problem-solving skills and a customer-centric mindset.
• Willingness to relocate to Greece and embark on a new professional adventure.

What We Offer

• Competitive Monthly Salary.
• 2 Extra Salaries Per Year (13th and 14th salary).
• Monthly Performance Bonus.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Fully Paid Training.
• Comprehensive Health Insurance.
• And Much More…

Life in Greece

Living and working in Greece provides an unparalleled quality of life, where ancient history meets a modern, sun-drenched Mediterranean lifestyle. By accepting this Dutch Speaking Transportation Customer Experts position in Greece, you will enjoy legendary hospitality, world-renowned cuisine, and a vibrant social scene that makes Greece one of the most desirable destinations in the world for international professionals.

Our all-inclusive relocation package ensures that your transition to life in Greece is smooth, stress-free, and exciting. Whether you are looking to explore the hidden gems of the islands or the bustling streets of Athens, taking one of these Dutch-speaking jobs will allow you to immerse yourself in the rich culture and stunning landscapes that Greece has to offer, all while building a successful career.