Dutch Speaking Transportation Customer Experts - Work Remote In Greece

Employers from Greece; United States; Remote; USD 36,000 - 58,000; Full time

Benefits offered by this job

Fully Paid Relocation Package

Fully Paid Training

Comprehensive Health Insurance

13th and 14th salaries (2 extra)

Job summary

Mercier Consultancy Group is seeking Dutch-speaking Transportation Customer Experts to join their team in Greece. The role focuses on providing high-quality support in international transportation and logistics, coordinating shipments, and ensuring premium service.

Candidates should be fluent in Dutch and English, hold an EU passport, and be willing to relocate to Greece to join a dynamic international team with strong relocation and training support.

Qualifications

• Dutch speaking (native or fluent)
• EU passport required
• English proficiency for internal collaboration
• Interest in logistics/transport industry
• Willingness to relocate to Greece

Responsibilities

• Provide high-quality support to clients in international transportation and logistics
• Handle inquiries about shipments, tracking, and route coordination via phone, email, and chat
• Ensure smooth communication between transport providers and end-users for service excellence
• Troubleshoot and resolve transportation-related issues with speed and empathy
• Maintain detailed records of client interactions according to global logistics standards
• Collaborate with international teams to improve customer satisfaction scores in transport
• Uphold premium service values in logistics and transport

Job description

at Mercier Consultancy Group

Dutch Speaking Transportation Customer Experts

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class opportunities across Europe. We take pride in our expertise in sourcing high-caliber professionals for niche markets, ensuring that every candidate finds their ideal career path within the most prestigious organizations.

Job Overview

We are currently seeking dedicated professionals for the Dutch Speaking Transportation Customer Experts position in Greece. If you are passionate about logistics and service excellence, this role offers a unique opportunity to join one of the most exciting Dutch-speaking jobs in the industry, while enjoying the vibrant lifestyle that only jobs in Greece can provide.

Key Responsibilities

• Provide high-quality support to clients within the international transportation and logistics sector.
• Manage inquiries regarding shipments, delivery tracking, and complex route coordination via phone, email, and chat.
• Ensure seamless communication between transport providers and end-users to maintain service excellence.
• Troubleshoot and resolve transportation-related issues with speed, empathy, and technical proficiency.
• Maintain detailed records of client interactions in line with global logistics standards.
• Collaborate with international teams to optimize customer satisfaction scores within the transportation industry.
• Uphold the premium service values expected of our clients in the logistics and transport sector.

Requirements

• Native or fluent Dutch (spoken and written).
• Valid EU passport (mandatory).
• Strong command of English for internal collaboration.
• A passion for logistics, travel, or the transportation industry.
• Exceptional problem-solving skills and a customer-centric mindset.
• Willingness to relocate to Greece and embark on a new professional adventure.

Benefits

What We Offer

• Competitive Monthly Salary.
• 2 Extra Salaries Per Year (13th and 14th salary).
• Monthly Performance Bonus.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Fully Paid Training.
• Comprehensive Health Insurance.
• And Much More...

Life in Greece

Living and working in Greece provides an unparalleled quality of life, where ancient history meets a modern, sun-drenched Mediterranean lifestyle. By accepting this Dutch Speaking Transportation Customer Experts position in Greece, you will enjoy legendary hospitality, world-renowned cuisine, and a vibrant social scene that makes Greece one of the most desirable destinations in the world for international professionals.

Our all-inclusive relocation package ensures that your transition to life in Greece is smooth, stress-free, and exciting. Whether you are looking to explore the hidden gems of the islands or the bustling streets of Athens, taking one of these Dutch-speaking jobs will allow you to immerse yourself in the rich culture and stunning landscapes that Greece has to offer, all while building a successful career.