Dutch Customer Account Representative - Athens

speakit; United States; Hybrid; USD 30,000 - 39,000; Full time

Benefits offered by this job

Hybrid or remote option

Training and ongoing support

Career growth opportunities

Competitive salary package

Job summary

speakit in Greece is seeking Dutch-speaking Customer Account Representatives to join our international team. You will be the main contact for Dutch-speaking customers, helping them manage their accounts and arrange payment solutions with a focus on top-tier service.

The role offers hybrid or fully remote work within Greece, plus ongoing training, support, and opportunities for career growth in a multicultural environment.

Qualifications

• Native or near-native level of Dutch.
• Excellent English (C1 or higher).
• Strong communication and negotiation skills.
• Customer-oriented mindset with professional approach.
• Previous experience in customer support, collections, finance or account management.
• Ability to work independently and manage sensitive conversations professionally.

Responsibilities

• Communicate with Dutch-speaking customers via phone and email.
• Handle account and payment-related inquiries in a professional manner.
• Support customers in finding suitable payment solutions and arrangements.
• Maintain accurate records and update customer information in the system.
• Follow internal procedures and compliance guidelines.
• Deliver a positive and customer-focused experience during every interaction.

Skills

Dutch language

English (C1+)

Communication

Negotiation

Customer-focused

Independent

Experience in customer support/finance

Job description

Are you a fluent Dutch speaker looking for your next professional step in Greece? We are expanding our international team and are searching for motivated individuals to join us as Customer Account Representatives!

In this role, you will be the main point of contact for our Dutch-speaking customers, helping them manage their accounts and find practical solutions for their payment arrangements. Your goal will be to deliver top-notch support and maintain positive relationships through clear and professional communication.

If you thrive in a multicultural environment, enjoy helping customers solve problems, and want a role that offers great flexibility with hybrid or fully remote options, we want to hear from you!

Responsibilities

• Communicate with Dutch-speaking customers via phone and email

• Handle account and payment-related inquiries in a professional manner

• Support customers in finding suitable payment solutions and arrangements

• Maintain accurate records and update customer information in the system

• Follow internal procedures and compliance guidelines

• Deliver a positive and customer-focused experience during every interaction

• Native or near-native level of Dutch

• Excellent level of English (C1 or higher)

• Strong communication and negotiation skills

• Customer-oriented mindset with professional approach

• Previous experience in customer support, collections, finance or account management

• Ability to work independently and manage sensitive conversations professionally

• Hybrid or fully remote work option within Greece

• Competitive salary package

• Training and ongoing support

• International and multicultural work environment

• Career growth opportunities

• Stable and long-term collaboration