Dutch Customer Account Specialist - Athens

speakit; United States; Hybrid; USD 28,000 - 41,000; Full time

Benefits offered by this job

Private health insurance

Training and ongoing support

Hybrid or remote work options

Job summary

speakit is seeking Dutch-speaking Customer Account Specialists to join our growing international team in Greece. You will communicate with customers about account-related matters, support payment arrangements, and help maintain positive relationships through professional, solution-oriented communication.

This role fits candidates who enjoy customer communication, problem-solving, and working in a multicultural environment, with hybrid or fully remote options in Greece.

Qualifications

• Native or near-native Dutch proficiency.
• Strong communication and negotiation skills.
• Experience in customer support, collections, finance or account management is a plus.

Responsibilities

• Communicate with Dutch-speaking customers via phone and email.
• Handle account and payment-related inquiries in a professional manner.
• Support customers in finding suitable payment solutions and arrangements.
• Maintain accurate records and update customer information in the system.
• Follow internal procedures and compliance guidelines.
• Deliver a positive and customer-focused experience during every interaction.

Skills

Dutch language

Communication

Negotiation

Customer focus

Problem solving

Independent work

Multicultural environment

Job description

We are currently looking for Dutch-speaking professionals to join a growing international team in Greece as Customer Account Specialists. In this role, you will communicate with customers regarding account-related matters, provide support and guidance on payment arrangements, and help maintain positive customer relationships through professional and solution-oriented communication.

This is a great opportunity for candidates who enjoy customer communication, problem-solving, and working in a multicultural environment, with the flexibility of hybrid or fully remote work.

If you are a strong communicator with a solution-oriented mindset and would like to join an international environment, we would love to hear from you!

Responsibilities

• Communicate with Dutch-speaking customers via phone and email
• Handle account and payment-related inquiries in a professional manner
• Support customers in finding suitable payment solutions and arrangements
• Maintain accurate records and update customer information in the system
• Follow internal procedures and compliance guidelines
• Deliver a positive and customer-focused experience during every interaction
• Native or near-native level of Dutch
• Very good level of English (B2)
• Strong communication and negotiation skills
• Customer-oriented mindset with professional approach
• Previous experience in customer support, collections, finance or account management
• Ability to work independently and manage sensitive conversations professionally
• Hybrid or fully remote work option within Greece
• Competitive salary package
• Private health insurance
• Training and ongoing support
• International and multicultural work environment
• Career growth opportunities
• Stable and long-term collaboration