Dutch Automotive Customer Support Pro

speakit; United States; Remote; USD 17,616 - 21,530; Full time

Benefits offered by this job

Monthly performance bonus

Private Health Insurance

Fit pass

Excellent career opportunity

Training with a best team

Job summary

A leading global automotive company is seeking fluent Dutch speakers to join their Customer Support Team. This role involves providing assistance via phone, email, or chat, maintaining high customer satisfaction, and aiming for retention. Candidates should have at least a high school diploma and a passion for customer support. The position offers a salary of 16,800 euros gross per annum, a monthly performance bonus, and private health insurance, as well as excellent career opportunities in a multinational environment.

Qualifications

• Native or near native Dutch speaker.
• Strong customer support skills and a competitive mindset.
• Experience in the customer sector is advantageous.

Responsibilities

• Provide support on inquiries and complaints by phone, email, or chat.
• Maintain a customer relationship database.
• Strive for client retention and aim for positive customer responses.

Skills

Fluent Dutch

B2-level English

Customer support passion

Education

High school diploma or vocational training

Job description

Are you ready to be part of a leading global automotive company that designs, manufactures and distributes some of the most renowned vehicle brands? We are looking for fluent Dutch speakers to join our Customer Support Team and provide world-class assistance to customers of an industry-leading automotive brand!

Responsibilities

• Provide support on inquiries and complaints by phone, email, or chat
• Answer incoming calls and emails concerning products, sales, service, corporate information, appointments, etc.
• Maintain high level of customer support and customer satisfaction, keeping a customer relationship database
• Strive for client retention and loyalty and aim for a positive response to the customer’s inquiry

• Native or near native Dutch speaker
• B2-level English
• Passion for customer support, competitive and a risk-taker
• At least a high school diploma or completed vocational training
• Previous experience on customer sector will be considered positively

• 16,800 euros gross/annum
• Monthly performance bonus
• Private Health Insurance
• Fit pass
• Indefinite duration package
• The possibility to learn with the best team
• Excellent career opportunity in a multinational industry leader