Dunkin' Store Manager

The Waldwin Group; Boston (MA); On-site; USD 60,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

A leading restaurant management company is seeking a dynamic Store Manager for their Dunkin' location in the Dorchester area of Boston. The role involves overseeing daily operations, leading a high-performing team, and fostering customer loyalty. Candidates should have at least 2 years of management experience and a passion for delivering exceptional service. This full-time role offers a salary range of $60,000 to $64,000 per year, along with benefits including medical, vision insurance, and a 401(k) plan.

Qualifications

• Minimum 2 years of store management experience in a fast-paced, customer-focused environment.
• Strong leadership skills with the ability to inspire and engage a team.
• A passion for providing exceptional customer service.

Responsibilities

• Ensure smooth day-to-day operations, maintaining high standards of service.
• Foster a positive atmosphere, inspiring customer loyalty.
• Lead, motivate, and engage a high-performing team.

Skills

Leadership skills

Customer service

Team development

Business acumen

Education

Associate’s degree or equivalent experience

Job description

Dunkin' Store Manager (Dorchester, Boston area)

Dunkin' onsite position Manager position in Dorchester (Boston area) to manage high volume Dunkin' store. We are seeking a dynamic, results-driven Store Manager who is passionate about delivering exceptional service while upholding the mission, vision, and values of Dunkin'. As the Store Manager, you will be responsible for overseeing the day-to-day operations of your Dunkin' store, ensuring that all processes run smoothly, from customer service to staff performance. Your role will be integral in cultivating a positive, energetic environment that fosters customer loyalty and enhances the Dunkin' brand experience.

This highly visible Dunkin' requires a leader who can inspire team performance, think strategically, creatively address business challenges, and build customer loyalty. This is an exciting opportunity to make an impact by driving business performance and promoting our mission for delivering the best product and excellent service.

Base pay range

$60,000.00/yr - $64,000.00/yr

Key Responsibilities

• Excellence in Retail Operations: Ensure smooth day-to-day operations, maintaining high standards of service, product quality, and store cleanliness.
• Customer Loyalty & Engagement: Foster a positive and welcoming atmosphere, inspiring customer loyalty while promoting the Dunkin' brand.
• Team Leadership & Development: Lead, motivate, and engage a high-performing team, ensuring alignment with Dunkin’s values and business objectives.
• Achieve Short-Term Business Goals: Oversee the implementation of daily goals and initiatives to ensure efficiency and excellence in service delivery.
• Drive Store Traffic & Growth: Create strategies to attract new customers, increase foot traffic, and boost sales.
• Financial Management & ROI: Monitor store performance, optimize resources, and implement strategies to maintain profitability and ensure financial compliance.

Qualifications

• Leadership & Engagement: Strong leadership skills with the ability to inspire and engage a team.
• Experience: Minimum 2 years of store management experience in a fast-paced, customer-focused environment.
• Education: Associate’s degree or equivalent experience.
• Customer-Centric & Team-Oriented: A passion for providing exceptional customer service and developing high-performing teams.
• Revenue-Driven: Strong business acumen with a focus on achieving financial targets and driving growth.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management, Customer Service, and Sales

Industries

Hospitality, Restaurants, and Retail

Benefits

• Medical insurance
• Vision insurance
• 401(k)