Dunkin General Manager

Ontario Trillium Foundation; Chicago (IL); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Flexible Schedules

Growth opportunities

Competitive compensation

Job summary

The Hena Group is hiring a General Manager to lead day-to-day Dunkin’ restaurant operations in the Chicagoland market. You will drive guest satisfaction, sales growth, and staff development while maintaining high standards of food safety and service.

The role requires 2+ years of restaurant management, strong communication skills, and open availability (including early mornings, nights, weekends). Proficiency with Excel, Word, and QuickBooks is expected.

Qualifications

• 2+ years of restaurant management experience.
• Excellent written and verbal communication skills.
• Open availability including early mornings, evenings, weekends, and holidays.

Responsibilities

• Manage a guest-focused, guest-driven Dunkin’ restaurant.
• Develop Asst Managers and Team Leads and coach staff to exceed guest expectations.
• Implement incentives to improve speed of service and product quality.
• Ensure the store is adequately staffed with quality team members and supervisors.
• Develop and implement a Local Store Marketing Plan to engage the community.
• Drive sales growth and maintain strong profitable operations.
• Maintain food safety standards and lead food safety initiatives.
• Lead day-to-day operations and ensure effective team leadership.

Skills

Leadership

Team development

Customer service

Communication

Education

High School Diploma or equivalent

Tools

Excel

Word

QuickBooks

Job description

Full Job Description

Immediate Hire!!! The Hena Group, we are one of the fastest growing Dunkin’ franchise organizations in the Chicagoland and Louisville Markets. We have immediate openings for General Managers in both markets.

Here is what you have fun with!!!

Strive to keep our amazing team running on Dunkin, Keep our guests running on Dunkin.

Here is a snapshot of what the position entails:

• Manage a guest focused, guest driven restaurant
• Develop Asst Managers and Team Leads, with all whom exceed guest expectations, grow sales and maximize profit by rigorously selecting, diligently training and thoughtfully coaching and mentoring staff.
• Implement incentives to improve speed of service and product quality
• Ensure your respected store is adequately staffed with quality Team Members and Shift Supervisors
• Implement and devise a Local Store Marketing Plan (Getting out into the Community)
• Develop and implement initiatives to drive sales growth
• Maintain management depth and knowledge by regularly planning for continued success, actively recruiting and critically selecting internal and external management candidates.
• Maintain All Food Safety Standards and implement Food Safety Initiatives
• Familiarity with Excel, Word, Quick Books required
• Lead day-to-day operations of their respected stores
• Early morning availability is a must!!
• Be home for the afternoon, evening and night.

Your heart and passion shines through with:

Enthusiasm and a passion to exceed and drive the business

Taking ownership in delivering consistently superior guest service

Provide 1/1 Role model leadership, training and development for your team

Exemplify the highest of integrity, work ethic and team-orientation

Report to the Director of Operations

Strive to create and achieve to continue the best operating reputation in and around the Chicagoland and Louisville Market

And most important.. Be willing to have fun and smile!!

We offer a very attractive total compensation plan including base salary, bonus and comprehensive benefits package

In return for your loyalty and determination to succeed we will offer you an exciting career within our growing network.

Flexible and can move around to other locations as needed

What we offer:

• Flexible Schedules
• Growth and upward mobility
• Very Competitive Pay (Compensation Depends on Experience)

Requirements:

• Early morning availability is a must!!
• Be home for the afternoon, evening and night.
• 2+ years of restaurant management, team building, and operational experience
• Excellent written/ verbal communication skills
• High School Diploma or equivalent
• Food Handler’s Certificate
• Open availability, including early mornings, nights, weekends and holidays
• Strong work ethic

The Hena Group, is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.