Restaurant GM — Lead Teams, Drive Growth, Flexible Hours

Ontario Trillium Foundation; Chicago (IL); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Flexible Schedules

Growth opportunities

Competitive compensation

Job summary

The Hena Group is hiring a General Manager to lead day-to-day Dunkin’ restaurant operations in the Chicagoland market. You will drive guest satisfaction, sales growth, and staff development while maintaining high standards of food safety and service.

The role requires 2+ years of restaurant management, strong communication skills, and open availability (including early mornings, nights, weekends). Proficiency with Excel, Word, and QuickBooks is expected.

Qualifications

• 2+ years of restaurant management experience.
• Excellent written and verbal communication skills.
• Open availability including early mornings, evenings, weekends, and holidays.

Responsibilities

• Manage a guest-focused, guest-driven Dunkin’ restaurant.
• Develop Asst Managers and Team Leads and coach staff to exceed guest expectations.
• Implement incentives to improve speed of service and product quality.
• Ensure the store is adequately staffed with quality team members and supervisors.
• Develop and implement a Local Store Marketing Plan to engage the community.
• Drive sales growth and maintain strong profitable operations.
• Maintain food safety standards and lead food safety initiatives.
• Lead day-to-day operations and ensure effective team leadership.

Skills

Leadership

Team development

Customer service

Communication

Education

High School Diploma or equivalent

Tools

Excel

Word

QuickBooks

Job description

The Hena Group is hiring a General Manager to lead day-to-day Dunkin’ restaurant operations in the Chicagoland market. You will drive guest satisfaction, sales growth, and staff development while maintaining high standards of food safety and service.

The role requires 2+ years of restaurant management, strong communication skills, and open availability (including early mornings, nights, weekends). Proficiency with Excel, Word, and QuickBooks is expected.