Dunkin Donuts - OC

CAEP; Ocean City (MD); On-site; USD 17,000 - 21,000; Full time

Job summary

CAEP in Ocean City, MD is seeking a Crew Member to provide friendly customer service, take orders, and ensure smooth daily restaurant operations. You will handle payments, assist with food and beverage preparation, and keep the dining area clean and presentable.

The role involves working in a fast-paced environment, collaborating with the team, and supporting guests from entry to service. Training is provided to help you excel in a customer-focused setting.

Qualifications

• Experience in fast food or customer-facing roles is helpful.
• Ability to work in a fast-paced environment with accuracy.
• Good communication and interpersonal skills.

Responsibilities

• Greet and interact with guests in a friendly, professional manner.
• Take customer orders and handle payments using cash registers or similar systems.
• Prepare basic food items and beverages as needed.
• Maintain cleanliness and sanitation of the dining and service areas.
• Assist with stocking, cleaning, and other duties as requested by management.

Skills

Customer service

Cash handling

Team player

Job description

• Interview Ocean City, 30 Apr, 15:38, Bucuresti

Counter Attendants/Fast Food Restaurant Workers are responsible for serving customers in dining establishments that serve fast food or offer take-out. As the primary contact between the customers and the restaurant, they are expected to deliver top quality customer service and be friendly and engaging when interacting with guests to project a positive image of the company.Specific duties may include but are not limited to any combination of the following:- Greet and interact with Guest in a positive, friendly and professional manner- Ensure customer satisfaction and answer any questions or comments from customers- Resolve customer complaints in a professional and effective manner- Accept payment from customers, and make change as necessary- Request and record customer orders, and compute bills using cash registers, multi-counting machines, or pencil and paper- Serve customers in eating places that specialize in fast service and inexpensive carry-out food- Prepare simple foods and beverages such as sandwiches, salads, and coffee- Prepare and serve cold drinks, or frozen milk drinks or desserts, using drink-dispensing, milkshake, or frozen custard machines- Select food items from serving or storage areas and place them in dishes, on serving trays, or in takeout bags- Serve through drive-through windows or over counters in the restaurant- Notify kitchen personnel of shortages or special orders.- Cook or re-heat food items such as French fries.- Handle raw meats and maintain health and safety standards- Handle chemicals used for cleaning as well as washing dishes using gloves when necessary- Maintain proper grooming and uniform standards- Cleaning in accordance to our company’s sanitary standards including but not limited to: sweeping and mopping floors, cleaning walls, tables, counters, kitchen and service equipment, removing trash, cleaning restrooms and checking the parking lot.- Complete additional duties as assigned by supervisor

Position

Position includes, but is not limited to, operating cash registers, takingcustomers' orders, handling American currency, presenting food to customers, making icecream desserts, drinks & coffee drinks, stocking, and keeping counters and prep/food areaclean. You will also have to help with cleaning up spills, taking out the trash, and other dutiesas requested by management.

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