Guest-Focused Team Member, Fast-Paced Café

Workstream; Manheim Township (PA); On-site; USD 17,000 - 22,000; Full time

Job summary

Workstream is seeking Crew Members to join our Dunkin' team in Lancaster, PA. You will deliver great guest experiences by preparing products to brand standards and working in a fast-paced, teamwork-driven environment.

Responsibilities include interacting with others, taking coaching, and learning multiple tasks while maintaining cleanliness and accuracy in transactions. This role supports brand standards, safety guidelines, and operational excellence.

Qualifications

• Basic computer skills are required.
• Capable of counting money and making change.
• Able to operate restaurant equipment; age requirements may apply.

Responsibilities

• Work well and interact with others respectfully.
• Respond positively to coaching and feedback.
• Communicate with team members.
• Able to learn and execute multiple tasks.
• Resolve guest issues and follow brand standards, recipes, and systems.
• Follow safety, food safety and sanitation guidelines; comply with laws.
• Maintain a clean and neat work environment.
• Execute restaurant standards and marketing initiatives.
• Handle POS transactions and payments with accuracy.
• Prepare and deliver all products according to brand standards.

Skills

Basic computer skills

Count money / make change

Operate restaurant equipment

Job description

Workstream is seeking Crew Members to join our Dunkin' team in Lancaster, PA. You will deliver great guest experiences by preparing products to brand standards and working in a fast-paced, teamwork-driven environment.

Responsibilities include interacting with others, taking coaching, and learning multiple tasks while maintaining cleanliness and accuracy in transactions. This role supports brand standards, safety guidelines, and operational excellence.