Guest-Focused Team Member in Fast-Paced Café

Dunkin' - Franchisee Of Dunkin Donuts; Ellington (CT); On-site; USD 28,000 - 34,000; Full time

Job summary

The Ontario Trillium Foundation is searching for a motivated Dunkin’ Restaurant Team Member in Ellington, Connecticut. This role involves preparing food and beverages to Dunkin’ standards, providing excellent service to guests, and ensuring a clean and organized workspace.

The ideal candidate thrives in a team-oriented environment and is dedicated to a guest-focused culture, demonstrating a positive attitude while adapting to the dynamic nature of a restaurant setting.

Qualifications

• No specific education required.
• Willingness to learn and adapt to changes in a fast-paced environment.
• Ability to work with others effectively.

Responsibilities

• Prepare food and beverages according to operational standards.
• Maintain cleanliness and organization of workspace.
• Meet speed of service standards and deliver accurate orders.

Skills

Teamwork

Time Management

Adaptability

Guest Service Orientation

Job description

A Dunkin’ Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin’ operational standards, providing guests with great service, and maintaining a clean, safe, and organized workspace.

Responsibilities Include:

• Follow Brand standards, recipes, and systems
• Follow food safety standards
• Prepare food and beverages
• Assemble and package orders
• Understand the restaurant menu, including limited-time offers and promotions, and be able to answer guest questions
• Maintain a clean and organized workstation
• Clean equipment, service areas, and guest areas
• Stock items, such as cups, lids, etc. at the workstation
• Take orders at the Drive Thru or Front Counter and handle payments (if applicable)
• Meet speed of service standards while delivering accurate orders to guests
• Serve and communicate with guests
• Maintain a guest-focused culture in the restaurant
• Communicate effectively with managers and coworkers
• Organize and maintain stock room and refrigerated areas

Education/Experience:

• None

Key Competencies

• Works well with others in a fast-paced team environment
• On time, demonstrates honesty and a positive attitude
• Willingness to learn and adapt to change
• Guest focused

Physical Demands/Working Conditions:

• Standing on feet
• Repetitive motion, including bending, stooping, and reaching
• Lifting objects, including boxes, ice, and product up to 20lbs (if applicable)
• Working in a small space