Duck Creek Insights QA Lead

HTC Global Services; Lansing (MI); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Group Health (Medical, Dental, Vision)

PTO & Holidays

401(k) matching

Life and Disability insurance

Professional Development opportunities

Wellness programs

Job summary

HTC Global Services is seeking a Duck Creek Insights QA Lead to drive QA initiatives for enterprise analytics within insurance platforms. You will lead end-to-end testing of reports, dashboards, and data pipelines, and mentor the QA team across multiple projects.

You will validate data movement from source systems through ETL processes to warehouses, perform data reconciliation, and oversee SIT/UAT and release validation while collaborating with business stakeholders and data engineers.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• 8+ years of Quality Assurance experience.
• Strong experience in Duck Creek Insights/Data Insights testing or Guidewire DataHub, InfoCenter, Guidewire Analytics, or Guidewire reporting solutions.
• Strong SQL and database testing skills.
• Experience validating ETL processes and data warehouse solutions.
• Experience with defect management and Agile testing methodologies.
• Strong communication, leadership, and stakeholder management skills.

Responsibilities

• Lead end-to-end QA activities for Duck Creek Insights, reporting, and analytics projects.
• Define QA strategy, test plans, scenarios, and execution processes.
• Validate data movement across source systems, ETL processes, data warehouses, and reporting platforms.
• Perform data reconciliation and verify data accuracy, completeness, and integrity.
• Test reports, dashboards, KPIs, scorecards, and analytics solutions.
• Validate executive and operational Power BI dashboards.
• Execute SQL-based backend testing and database validation.
• Partner with business stakeholders, product owners, data engineers, and development teams on reporting requirements.
• Lead SIT, UAT, regression testing, defect triage, and release validation.
• Mentor QA team members while supporting quality governance across multiple projects and releases.

Skills

QA leadership

SQL

Data testing

Power BI

Stakeholder management

Education

Bachelor's degree in Computer Science, IT, Engineering

Tools

Duck Creek Insights

Guidewire DataHub/InfoCenter/Analytics

Job description

Job Description

Job Title : Duck Creek Insights QA Lead (Insurance Analytics & Data Testing)

Position Overview

Lead quality assurance initiatives for enterprise reporting, analytics, and business intelligence solutions built on Duck Creek Insights. This role combines hands‑on data validation, SQL and ETL testing, dashboard verification, and QA leadership to ensure accurate, reliable reporting across insurance platforms. Candidates with comparable Guidewire analytics testing experience are also encouraged to apply.

What You'll Do

• Lead end-to-end QA activities for Duck Creek Insights, reporting, and analytics projects.
• Define QA strategy, test plans, scenarios, and execution processes.
• Validate data movement across source systems, ETL processes, data warehouses, and reporting platforms.
• Perform data reconciliation and verify data accuracy, completeness, and integrity.
• Test reports, dashboards, KPIs, scorecards, and analytics solutions.
• Validate executive and operational Power BI dashboards.
• Execute SQL-based backend testing and database validation.
• Partner with business stakeholders, product owners, data engineers, and development teams on reporting requirements.
• Lead SIT, UAT, regression testing, defect triage, and release validation.
• Mentor QA team members while supporting quality governance across multiple projects and releases.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• 8+ years of Quality Assurance experience.
• Strong experience in Duck Creek Insights/Data Insights testing or Guidewire DataHub, InfoCenter, Guidewire Analytics, or Guidewire reporting solutions.
• Strong SQL and database testing skills.
• Experience validating ETL processes and data warehouse solutions.
• Experience with defect management and Agile testing methodologies.
• Strong communication, leadership, and stakeholder management skills.

Preferred Qualifications

• Power BI testing experience.
• Experience with Duck Creek Policy, Billing, Claims, or Duck Creek Data Warehouse.
• Experience with SSRS, Tableau, or other business intelligence reporting tools.
• Experience using Azure DevOps.

What Makes HTC A Great Place To Build Your Future

HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high‑performing teams driving success together. You’ll have long‑term opportunities to grow your career and develop skills in the latest emerging technologies.

Benefits

• Group Health (Medical, Dental, and Vision)
• Paid Time Off
• Paid Holidays
• 401(k) matching
• Group Life and Disability insurance
• Professional Development opportunities
• Wellness programs
• and a variety of other perks.

Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

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