Dual Sales Coordinator

Kolter Hospitality, LLC.; Florida; On-site; USD 36,000 - 48,000; Full time

Job summary

Kolter Hospitality, LLC. is seeking a Sales Coordinator to support the Sales Department by coordinating sleeping room blocks and catering/banquet services for small groups.

The role focuses on selling meeting space and managing group blocks up to 15 rooms, while assisting the DOS and Sales Manager with rooming lists, billing, and coordination. The position requires proactive outreach, attending networking events, and ensuring accurate setup of meeting spaces and F&B timelines.

Qualifications

• Selling of meeting and banquet space for one-day meetings and social events.
• Handle/contract social room blocks of 15 rooms or less.
• Assist DOS and Sales Manager with rooming lists and group blocks.
• Enter and follow up with sales reservations and billing.
• Attend outside networking events.
• Ensure proper meeting room setups and banquet presentations

Responsibilities

• Support the Sales Department in coordinating room blocks and catering for small groups.
• Prepare collateral for site inspections, outside sales calls, and sales trips.
• Assist with inventory management and billing workflows for events.
• Oversee food & beverage scheduling and ensure timely execution of BEOs and group resumes.

Skills

Sales coordination

Customer service

Event coordination

Communication

Tools

Prio

Extranets

Job description

Overview: A Kolter Hospitality Sales Coordinator delivers service excellence by supporting the Sales Department. This position is responsible for providing sleeping room blocks and catering/banquet services to small groups.

Performance Expectations

• Selling of meeting and banquet space, this includes one-day meetings and social events.
• Handle/contract social room blocks of 15 rooms or less.
• Have a monthly prospecting, appointment and outside sales call goal.
• Monitor Phones, voicemails, sales mailbox.
• Prepare collateral for site inspections, outside sales calls, and sales trips.
• Assist DOS and Sales Manager with rooming list entry and group block maintenance.
• Enter, coordinate and follow up with sales reservations, including billing, routing and alerts.
• Enter group pickup into hotel sales system
• Execute billing for all meetings in a timely manner
• Creating, distributing and executing BEO's and Group Resume
• Assist DOS with inventory management in Prio and 3rd party extranet's.
• Maintain adequate inventory of office supplies; including sales collateral
• Attend outside networking events
• Assist with group commissions, rebates, and building rate codes.
• Check all meeting room set ups and banquet presentations prior to the client arrival. Flexible schedule required and some events may be in the evening, early morning or on the weekend.
• Greet the client and make sure they are satisfied with meeting/event setups.
• Oversee Food and Beverage preparations for events, ensuring the kitchen is on schedule and nothing is missing from the BEO.
• Report any items in need of repair.
• Follow all safety procedures while working.

Behavioral Expectations

• Be effective and innovative in handling and solving problems in the workplace.
• Remain positive and helpful while working in a fast-paced environment.
• Committed to the success and growth of the company.
• Act honorably, even when no one is watching.
• Eagerness to grow and/or develop within the company
• Passionately provide personalized guest service