Dual Rate Supervisor Full Time (The Vanderpump Hotel LV)

Caesars Entertainment; Las Vegas (NV); On-site; USD 60,000 - 90,000; Full time

Job summary

The Vanderpump Hotel, part of Caesars Entertainment, seeks a Dual Rate Supervisor to oversee multiple table games on an assigned shift in Las Vegas. The role emphasizes guest service, asset protection, and motivating staff to deliver excellence.

You will ensure adherence to house rules, supervise pit operations, and coach team members to maintain high performance and safety standards on the floor.

Qualifications

• Effective English communication in professional settings.
• Neat, professional appearance.
• Minimum age 21.
• Basic math proficiency.
• Flexibility to work various shifts.
• Minimum 2 years pit operation experience (preferred).
• Knowledge of casino rules, regulations and PIT procedures.
• Prior professional cleaning experience preferred.
• Cards Needed: Alcohol NV and Gaming License, NV.

Responsibilities

• Operate multiple table games on an assigned shift.
• Ensure coin and check racks are filled and comply with house rules.
• Resolve disputes, escalating to Casino Manager as needed.
• Promote guest development through interaction and service excellence.
• Monitor for unusual activity and report to supervisor.
• Support staff with coaching and performance guidance.
• Assist in hiring, promotions, or wage adjustments as needed.
• Prepare and coordinate periodic performance reviews.

Skills

English communication

Professional appearance

Mathematical ability

Shift flexibility

Pit operation experience

Casino rules knowledge

Cleaning experience

Tools

NV Alcohol License

NV Gaming License

Job description

Job Description

The Dual Rate Supervisor supervises the operations of several table games on an assigned shift, placing special emphasis on guest service, security of Caesars Entertainment assets and positive employee motivation and coaching. Games needed (Blackjack, Roulette, Craps/Dice, Baccarat, and/or Pai Gow)

Responsibilities

• Operating several table games on an assigned shift
• Working knowledge of all table games, house rules, counting methods and procedures covering each assures that all coin and check racks are filled at all times
• Settles disputes that arise from guest in the Table Games area, referring those that are exceedingly difficult to the Casino Manager, Table Games or Director of Table Games
• Assures guest development by 1) interacting, 2) modeling interactive skills with guest and felloe employees and 3) and make company decisions
• Remains alert to any unusual or questionable activities being displayed by Table Games employee or gaming quest and reports any situations to assigned superior
• Observes problems or differences between Table Games employees and gaming guests and provides assistance if necessary
• Recommends changes in department including hiring, promotion, demotion, and termination; recommends wage and salary changes for personnel within established limits
• Counsels, guides, coaches and instructs assigned personnel in the proper performance of their duties
• Prepares and coordinates the periodical performance review of assigned personnel

Qualifications

• Work requires effective communication in English, both verbal and written form in professional manner
• Must present a neat and professional appearance
• Must require a minimum age of 21
• Work requires ability to perform basic math functions
• Work requires flexibility to work various shifts
• Work requires minimum of 2 years pit operation (preferred)
• Knowledge of casino rules, regulations, and procedures pertinent to PIT operations
• Prior professional cleaning experience preferred
• Cards Needed: Alcohol NV and Gaming License, NV

Additional Requirements

• Must be able to respond calmly in a demanding environment, multiple tasks to be managed under time constraints
• Must possess good manual dexterity for quick and accurate handling of chips, cards and money
• Must have excellent vision (including peripheral) to protect the games
• Must be able to tolerate secondhand smoke, high noise levels, bright lights and dust
• Must be able to bend, reach, kneel, twist and grip items
• Must be able to walk and be on foot for extended periods of time
• Must be able to manage a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner

About Us

The Vanderpump Hotel is the Strip’s first and only, stand-alone boutique hotel and casino. The Vanderpump Hotel features the first-ever restaurant by celebrity chef and television personality Giada De Laurentiis and a rooftop pool, day club and nightlife venues by Drai’s, The Vanderpump Hotel redefined the Las Vegas hotel experience. Join our team, where our mission is to “Inspire Grown Ups to Play!"