Dual Rate Pit Manager

DeKalb Health; Battle Creek (MI); On-site; USD 49,000 - 56,000; Full time

Benefits offered by this job

Medical benefits

Volunteer Time Off

Paid time off (PTO)

Dining discounts

Job summary

FireKeepers Casino Hotel in Battle Creek, MI seeks a Pit Manager to supervise pit operations and maintain game integrity while ensuring guest satisfaction.

This role requires four years of table games experience with two years in a supervisory capacity, plus strong organizational and interpersonal skills and proficiency in English.

Qualifications

• Proficiency in English communication is required.
• High School diploma or GED is required.
• Four years of table games experience with two years supervisory experience at the Floor Supervisor level; strong organizational and interpersonal skills.

Responsibilities

• Enforces standards and procedures for table games (Blackjack, Craps, Roulette, Mini Baccarat, etc.).
• Supervises operation of specified table games and ensures guest satisfaction.
• Maintains game integrity, pace, limits, and staffing; communicates with Shift Managers.
• Coaches team members to improve performance and productivity; handles accounting tasks and compliance.

Skills

Proficiency in English

Organizational skills

Interpersonal skills

Education

High school diploma or GED

Job description

• Location 11177 MICHIGAN AVE E,BATTLE CREEK, MI, 49014-8904,United States
• Base Pay $26.17 / Hour
• Job Category Table Games
• Employee Type Full Time
• Required Degree High school

• Phone [phone] x3

Step into a workplace that is as exciting as it is rewarding!

FireKeepers Casino Hotel delivers a high-energy environment with vibrant entertainment, a strong team culture, and real opportunities to grow. Recognized as one of Michigan's Top Employers by Forbes, GlassDoor, and Michigan Works, we're proud to invest in our Team Members every step of the way.

• Grow your career with development programs and opportunities to advance from within.
• Comprehensive medical benefits, including exclusive access to the NOMI network, providing a "no copay" advantage.
• Give back through Volunteer Time Off (VTO).
• Generous PTO plan to recharge and reset.
• Incentive programs that recognize your contributions.
• Low-cost Team Member dining, provided by our award-winning culinary team.

SHIFTS AVAILABLE

Varied, must have open availability due to shift bids

PAY

Starting at $26.17 per hour while working as a Pit Manager, and $23.80 per hour while working as a Floor Supervisor, with opportunities for annual increases. Shift premium of $1 per hour while working between the hours of 11:00 pm - 7:00 am.

REPORTS TO

Table Games Shift Manager

SCOPE OF POSITION

Responsible for the implementation and the compliance with the company's policies and procedures, and supervises the operation of assigned Pits to ensure game integrity and guest satisfaction.

The secondary position requires the supervision of assigned tables ensuring game integrity and guest satisfaction while maintaining compliance with the company's policies and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following is a list of the main duties and responsibilities. However, other duties may be assigned as deemed necessary by management. All duties must be performed in accordance with Tribal, Federal, and other applicable requirements, organizational specific policies, procedures and practices.

• Enforces performance standards, policies and procedures relating to table games including Blackjack, Craps, Roulette, Mini Baccarat, etc., ensuring compliance with gaming regulations.
• Responsible for supervising the operation of specified table games.
• Maintains the highest quality standards in all areas of guest service and hospitality and developing players.
• Ensures that all games move at an appropriate pace. Maintains appropriate game spread, limits and staffing.
• Informs Shift Managers of all noteworthy, suspicious, or unusual activity. Facilitates the flow of information throughout the Table Games Department.
• Coaches Team Members in their span of control to maintain and improve on expected levels of performance, promotion and productivity by using positive motivation.
• Is familiar with Table Games accounting procedures and administrative tasks i.e., fills, credits, marker transactions and responsibilities and monitors the same for Floor Supervisors.
• Maintains knowledge of local jurisdiction gaming laws (Tribal, federal, state, compact, etc.) and associated regulations as well as the company's internal controls, policies and procedures.
• Maintains the highest level of confidentiality.
• Responsible for maintaining a consistent, regular attendance record as outlined in the FireKeepers Casino Hotel Attendance Policy.
• Outstanding example of and a credit to FireKeepers Casino Hotel.

SUPERVISORY RESPONSIBILITIES

Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include maintaining sufficient staffing levels; interviewing, hiring, and training Team Members; planning, assigning, and directing work; appraising performance; rewarding and disciplining Team Members; addressing complaints and resolving problems.

MINIMUM REQUIRED QUALIFICATIONS

An applicant’s education, training and experience must be sufficient to demonstrate that the applicant possesses the ability to successfully perform each of the essential duties and responsibilities satisfactorily. FireKeepers reserves the right to verify the sufficiency of a candidate’s education, training and competencies through the interview process, testing and methods.

The requirements listed below are generally representative of the education, experience, and skills and/or abilities required to enable one to successfully perform the essential duties and responsibilities

Proficiency in both written and verbal English communication is required.

High School diploma or GED.Four years of table games experience including two years supervisory experience at the Floor Supervisor level. Strong organizational and interpersonal skills.

GENERAL OR PREFERRED QUALIFICATIONS

Successful completion of any of the FireKeepers Casino Hotel Training programs.WEEA Certified.

PHYSICAL & ENVIRONMENTAL DEMANDS

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, a Team Member is regularly required to talk or to hear. The Team Member is also regularly required to stand, walk, sit, and use hands to handle or feel objects, tools or controls. A Team Member is occasionally required to reach with hands and arms, and to sit; climb or balance; and stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Work is performed throughout all areas of the facility where the noise level varies from quiet to loud depending upon business. .

INDIAN PREFERENCE

Indian preference will be applied in the selection of qualified applicants in accordance with the NHBP Indian Preference in Employment Code, which affords employment preferences to NHBP Tribal citizens, parents or spouses of NHBP citizens and other Native Americans. For purposes of this preference, NHBP law defines "Native American" as: (a) an enrolled member of any other federally-recognized Indian tribes; (b) an enrolled member of a Canadian Indian tribe or First Nation; or (c) an enrolled member of the Grand River Band of Ottawa Indians or the Burt Lake Band of Ottawa/Chippewa Indians.

FireKeepers Casino Hotel reserves the right to make changes to the above job description as necessary.