Dual Credit Programs Coordinator

Waubonsee Community College; Aurora (IL); Hybrid; USD 30,000 - 37,000; Full time

Benefits offered by this job

Comprehensive benefits

Hybrid work option

Paid holidays

Job summary

Waubonsee Community College is hiring a Dual Credit Specialist to support the daily operations of the DualCredit program. This role provides administrative and technical support for student records, registration materials, instructor documentation, and program records with careful attention to FERPA and accreditation requirements.

The position emphasizes data accuracy, timely communication with students, instructors, high school partners, and internal departments, plus onboarding and workflow

Qualifications

• Associate degree required; bachelor’s degree preferred.
• Two years of administrative support experience in education or related environment.
• Experience using student information systems and MS Office 365.
• Strong attention to detail with high-volume records management.
• Excellent written and verbal communication; customer service oriented.

Responsibilities

• Process dual credit student registration materials accurately and timely.
• Review and track prerequisite documentation and placement measures with Admissions/Records.
• Maintain instructor credentialing files and compliance documentation.
• Support onboarding and orientation for new dual credit instructors.
• Manage data entry and documentation tracking in Banner and shared drives.
• Prepare reports and tracking tools related to enrollment and program operations.
• Coordinate communication with high school partners on missing docs and deadlines.
• Review and update dual credit web content; assist with state reporting as needed.
• Maintain digital filing systems for agreements and approvals; ensure confidentiality.
• Provide support for meetings, orientations, and faculty workshops.
• Assist students and partners with registration questions and issue resolution.
• Identify process inefficiencies and suggest improvements.

Skills

Attention to detail

Customer service

Communication skills

Organizational skills

Confidentiality

Education

Associate degree

Bachelor's degree preferred

Tools

Microsoft Office 365

Student information systems

Banner

Databases

Job description

Waubonsee Community College is hiring a Dual Credit Specialist to support the daily operations of the DualCredit program. This role provides administrative and technical support for student records, registration materials, instructor documentation, and program records with careful attention to FERPA and accreditation requirements.

The position emphasizes data accuracy, timely communication with students, instructors, high school partners, and internal departments, plus onboarding and workflow