Dual Credit Coordinator

chess; United States; On-site; USD 39,000 - 48,000; Full time

Job summary

Northern New Mexico College is seeking a Dual Credit Admissions/Recruitment professional to oversee the Dual Credit Program, meet with potential students and parents, and coordinate with school districts and academic chairs. The role ensures FERPA compliance and accurate academic records while delivering excellent customer service.

The incumbent will manage enrollment processes, collaborate with Advisement and Registrar, and maintain MOAs, with onsite duties in Santa Fe, NM and standard weekday

Qualifications

• Associate degree in a directly related field.
• Two years of professional experience related to student services, advising, or
• Equivalent education may substitute for up to two years of required experience.
• Equivalent experience may substitute for education on a year-for-year basis.

Responsibilities

• Provides information and answers questions regarding Dual Credit enrollment for students, parents, high schools staff, college faculty and staff, and the general public in NNMC's service area.
• Serves as the primary liaison between school districts and NNMC faculty and staff.
• Responsible for the Dual Credit registration process.
• Maintains confidential student files and issues transcripts to high schools.
• Keeps Dual Credit MOA's and Appendices up to date and housing the originals.

Skills

Communication

FERPA knowledge

Microsoft Office

Customer service

Organizational skills

Teamwork

Education

Associate degree

Bachelor's degree preferred

Tools

Banner

Student information systems

Relational databases

Job description

Compensation

Rate: Salary Grade: CS115 Minimum starting rate: $43,880.00

Final offer will be based on relevant experience, education, and other applicable factors.

Compensation Type: Salary Employment Type: Regular FLSA: Non-Exempt Scheduled Weekly Hours: 40

Position Summary

The Dual Credit reports directly to the Admissions/Recruitment Director and works under limited supervision, administers the overall operation of the Dual Credit Program, meets with potential Dual Credit students (and their parents), and works closely with both school district counselors and with the Academic Chairs at NNMC. Ensures compliance with the Family Educational Rights and Privacy Act (FERPA) and all other applicable laws and regulations which govern both the Dual Credit process and academic records. Represents the Admissions/Recruitment Office to internal and external constituencies, while providing exemplary customer service

Duties & Responsibilities

Provides information and answers questions regarding Dual Credit enrollment for students, parents, high schools staff, college faculty and staff, and the general public in Northern New Mexico College's service area. Ensures that applicants have completed the Admissions process in a timely manner and that the information provided is accurate. Serve as the primary liaison between the school districts and the faculty and staff of Northern New Mexico College. Responsible for the Dual Credit registration process. Maintains confidential student files and issue transcripts to high schools. Works closely with Advisement and Registrar in order to track Dual Credit enrollment information, reconcile any discrepancies and alert students who may be failing at midterm through the Early Alert System. Lead Dual Credit outreach activities and work closely with the Admissions Office and faculty, for off-campus outreach. Responsible for keeping the Dual Credit web page up to date and accurate. Communicates constantly with Academic Chairs to ensure a solid course offering for Dual Credits. Works collaboratively with the Registrar's Office to ensure that course schedules contain accurate and timely information regarding off-site Dual Credit courses. Responsible for updating and maintaining all Dual Credit MOA's and Appendices and housing the original copies of the MOA's. Performs other additional duties and responsibilities as assigned.

Minimum Qualifications

• Associate degree in a directly related field.
• Two (2) years of professional experience related to student services, advising, or
• Equivalent education may substitute for up to two years of required experience.
• Equivalent experience may substitute for education on a year-for-year basis.

Preferred Qualifications

• Bachelor's degree, particularly in Education, Counseling, or related fields.
• Experience using student information systems such as Banner.
• Two years of relevant experience in higher education; community college experience preferred.
• Experience working with high school or dual credit student populations.

Knowledge, Skills, and Abilities

• Strong understanding of college admissions, registration procedures, and academic program requirements.
• Proficiency in Microsoft Office Suite and relational databases.
• Excellent communication (written and verbal), customer service, and organizational skills.
• Ability to maintain confidentiality and adhere to FERPA guidelines.
• Ability to work independently and collaboratively within a fast-paced, team-oriented environment.
• Strong attention to detail, problem-solving skills, and ability to manage multiple priorities.
• Ability to foster inclusive and culturally responsive engagement with diverse student populations.

Physical Demands

Ability to occasionally lift and/or carry up to 20 pounds.

• Standing: 10%
• Walking: 5%
• Sitting: 85%
• Driving: 0%

Work Hours

This role will be required to work onsite in Santa Fe, New Mexico.

Typically, 8:00 am - 5:00 pm, Monday through Friday.

May be required to work after hours and/or weekends.