Dual Credit Coordinator

SFCC Santa Fe Community College; New Mexico; Hybrid; USD 39,000 - 48,000; Full time

Job summary

Santa Fe Community College seeks a Dual Credit Program Administrator to oversee the operations of the Dual Credit program, ensuring compliance with FERPA and accurate student records. You will meet with students and parents, coordinate with school districts, and work with faculty to deliver Dual Credit courses.

The role reports to the Admissions/Recruitment Director and requires onsite work in Santa Fe, NM, with a focus on timely admissions processing and outreach to high schools.

Qualifications

• Associate degree in a directly related field.
• Two years of professional experience related to student services or equivalent education substitution.
• Equivalent experience may substitute for education on a year-for-year basis.

Responsibilities

• Administers the Dual Credit program operations and ensures FERPA compliance.
• Meet with potential Dual Credit students and parents; liaise with school district counselors.
• Manage the Dual Credit registration process and maintain student files and transcripts.

Skills

Admissions information

FERPA compliance

Communication

Organizational skills

MS Office proficiency

Education

Associate degree in related field

Two years professional experience in student services

Bachelor's degree preferred

Tools

Banner

Microsoft Office

Relational databases

Job description

Compensation: Rate: Salary Grade: CS115 Minimum starting rate: $43,880.00 Final offer will be based on relevant experience, education, and other applicable factors. Compensation Type: Salary Employment Type: Regular FLSA: Non-Exempt Scheduled Weekly Hours: 40

Position Summary

The Dual Credit reports directly to the Admissions/Recruitment Director and works under limited supervision, administers the overall operation of the Dual Credit Program, meets with potential Dual Credit students (and their parents), and works closely with both school district counselors and with the Academic Chairs at NNMC. Ensures compliance with the Family Educational Rights and Privacy Act (FERPA) and all other applicable laws and regulations which govern both the Dual Credit process and academic records. Represents the Admissions/Recruitment Office to internal and external constituencies, while providing exemplary customer service.

Duties & Responsibilities

• Provides information and answers questions regarding Dual Credit enrollment for students, parents, high schools staff, college faculty and staff, and the general public in Northern New Mexico College’s service area.
• Ensures that applicants have completed the Admissions process in a timely manner and that the information provided is accurate.
• Serve as the primary liaison between the school districts and the faculty and staff of Northern New Mexico College.
• Responsible for the Dual Credit registration process.
• Maintains confidential student files and issue transcripts to high schools.
• Works closely with Advisement and Registrar in order to track Dual Credit enrollment information, reconcile any discrepancies and alert students who may be failing at midterm through the Early Alert System.
• Lead Dual Credit outreach activities and work closely with the Admissions Office and faculty, for off-campus outreach.
• Responsible for keeping the Dual Credit web page up to date and accurate.
• Communicates constantly with Academic Chairs to ensure a solid course offering for Dual Credits.
• Works collaboratively with the Registrar's Office to ensure that course schedules contain accurate and timely information regarding off-site Dual Credit courses.
• Responsible for updating and maintaining all Dual Credit MOA’s and Appendices and housing the original copies of the MOA’s.
• Performs other additional duties and responsibilities as assigned.

Minimum Qualifications

• Associate degree in a directly related field.
• Two (2) years of professional experience related to student services, advising, or Equivalent education may substitute for up to two years of required experience.
• Equivalent experience may substitute for education on a year-for-year basis.

Preferred Qualifications

• Bachelor’s degree, particularly in Education, Counseling, or related fields.
• Experience using student information systems such as Banner.
• Two years of relevant experience in higher education; community college experience preferred.
• Experience working with high school or dual credit student populations.

Knowledge, Skills, and Abilities

• Strong understanding of college admissions, registration procedures, and academic program requirements.
• Proficiency in Microsoft Office Suite and relational databases.
• Excellent communication (written and verbal), customer service, and organizational skills.
• Ability to maintain confidentiality and adhere to FERPA guidelines.
• Ability to work independently and collaboratively within a fast-paced, team-oriented environment.
• Strong attention to detail, problem-solving skills, and ability to manage multiple priorities.
• Ability to foster inclusive and culturally responsive engagement with diverse student populations.

Physical Demands

Ability to occasionally lift and/or carry up to 20 pounds. Typical work involves: Standing: 10% Walking: 5% Sitting: 85% Driving: 0%

Work Hours

This role will be required to work onsite in Santa Fe, New Mexico. Typically, 8:00 am – 5:00 pm, Monday through Friday. May be required to work after hours and/or weekends.

Notice of Background Check and Education Verification

All offers for employment with Santa Fe Community College (SFCC) are contingent upon a successful completion of a criminal background check. Some positions may require additional educational verification for compliance with accreditation standards.

EEO Statement

As an EEO employer, Santa Fe Community College will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, serious medical condition or status as a protected veteran or spousal affiliation. Santa Fe Community College hires only U.S. citizens and individuals lawfully authorized to work in the U.S.

ADA Statement

The SFCC is an EOE and affirmative action employer. In compliance with the Americans with Disabilities Acts (ADA and ADAAA), SFCC will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes.

SFCC Recruiting Statement

Santa Fe Community College is a Hispanic-serving institution, which neighbors the eight northern Indian pueblos in Northern New Mexico. We are committed to attracting and retaining highly qualified and diverse faculty and staff. SFCC strives to make our campus a place where all individuals feel welcome, nurtured, and valued. At the heart of SFCC’s mission – Empower Students, Strengthen Community. Empoderar a los Estudiantes, Fortalecer a la Comunidad – is a commitment that higher education and opportunity should be open to everyone. SFCC fosters a welcoming environment and a climate of inclusivity for students, faculty, and staff. Join the SFCC team in working to empower students and strengthen community! Our Mission and Strategic Plan Empower Students, Strengthen Community. Empoderar a los estudiantes, fortalecer a la comunidad. SFCC values the strengths and contributions across all backgrounds, cultures, and identities and commits to examining and addressing systemic biases to deliver respect, equity, and access for all. SFCC valora la fortaleza y contribuciones por parte de todos los orígenes, culturas e identidades y se compromete a examinar y abordar prejuicios sistémicos para brindar respeto, equidad y acceso a todos.