DTVB-Laundry Supervisor

Harmony Hospitality; Virginia Beach (VA); On-site; USD 19,320 - 27,517; Full time

Job summary

Harmony Hospitality is seeking a Laundry Supervisor for the DoubleTree by Hilton Virginia Beach location. You will oversee daily laundry operations, schedule staff, ensure proper chemical usage, and maintain flow of clean linen to each property.

This role requires hands-on leadership, recruiting and training of staff, payroll oversight, and budget awareness. You will inspect equipment, maintain cleanliness, attend pre-shift meetings, and enforce company standards.

Qualifications

• High school diploma is required.
• Minimum two years supervisory experience in hotel or hospital laundry/housekeeping.

Responsibilities

• Inspects all laundry equipment each morning for cleanliness and functionality.
• Insures that the entire work space is clean, organized and ready to go at the beginning of each shift.
• Attends daily pre-shift meeting with the department's staff and has all laundry staff attend as well.
• Reviews training standard of the week with the laundry staff.
• Insures processing of linen proceeds at a steady flow through each shift, achieving productivity standards and keeping linen from each different property separate.
• Maintains quality controls of work product in that all linens are clean, neatly folded and have the proper softness.
• Makes sure that a scale is utilized to avoid overloading washer and dryer machines.
• Works along side of the laundry staff, processing and folding linen during the shift.
• Prepares schedules and calculates the laundry demand to coincide with the anticipated occupancy by day.
• Forwards schedule to Executive Housekeeper for approval.
• Completes daily report of laundry loads and poundage processed, man-hours consumed and the resultant productivity.
• Reviews the results with the Executive Housekeeper and the laundry staff.

Skills

Chemicals handling

English communication

Equipment troubleshooting

Team supervision

Education

High school diploma

Two years supervisory experience in hotel laundry/housekeeping

Job description

Job Details

Job Location: DoubleTree by Hilton Virginia Beach (near Convention Center) - Virginia Beach, VA 23451

Salary Range: $17.00

The Laundry Supervisor is responsible for:

• Hands‑on supervisory position that is responsible for the daily operation of the laundry department.
• Major areas of focus include: scheduling and directing the laundry staff, insuring that machines are loaded correctly and that the proper mixture of chemicals are used, maintaining a steady flow of processed linen and productivity and insuring that all clean linen gets back to it's rightful location.
• Recruit, interview and hire, train, coach, counsel, discipline and terminate all laundry staff as the need arises.
• Accountable for payroll and operating expenses each month.

JOB RESPONSIBILITIES

• Inspects all laundry equipment each morning for cleanliness and functionality.
• Insures that the entire work space is clean, organized and ready to go at the beginning of each shift.
• Attends daily pre-shift meeting with the department's staff and has all laundry staff attend as well.
• Reviews training standard of the week with the laundry staff.
• Insures processing of linen proceeds at a steady flow through each shift, achieving productivity standards and keeping linen from each different property separate.
• Maintains quality controls of work product in that all linens are clean, neatly folded and have the proper softness.
• Makes sure that a scale is utilized to avoid overloading washer and dryer machines.
• Works along side of the laundry staff, processing and folding linen during the shift.
• Prepares schedules and calculates the laundry demand to coincide with the anticipated occupancy by day. Forwards schedule to Executive Housekeeper for approval.
• Completes daily report of laundry loads and poundage processed, man-hours consumed and the resultant productivity. Reviews the results with the Executive Housekeeper and the laundry staff.
• Insures that all linen carts are kept clean and in good repair and when non-functional, the cart(s) are forwarded to Engineering for repair on a timely basis.
• Initiates all supplies and cleaning chemical orders through the Executive Housekeeper.
• Enforces the company's uniform, name-tag and grooming standards.
• Has department responsibility for all recruiting, interviewing and hiring with Executive Housekeeper's approval.
• This position will train all laundry staff with department and job category specific skills.
• Responsible for employee coaching, counseling, discipline and termination as the need arises, again with the approval of the Executive Housekeeper.
• Has input with the department's annual budget formation.
• Keeps all storage areas in a neat, clean and orderly fashion.
• Participates in monthly linen inventories as assigned.
• Insures that all department employees receive timely and comprehensive training as specified.
• Repairs to laundry equipment and monitors same to insure regularly scheduled maintenance is performed.

REQUIRED SKILLS AND ABILITY

• Working knowledge of use of chemicals and different formulas and effect on linen.
• Ability to communicate effectively, courteously and clearly using English both in written and verbal form.
• Ability to trouble shoot when equipment problems arise and do minor equipment repairs involving pushing, pulling or lifting heavy loads up to 50 lbs.
• Ability to push and/or pull wheeled racks and carts weighing up to 150 lbs.

REQUIRED EDUCATION AND EXPERIENCE

• Education – High school diploma required.
• Experience – Minimum two years supervisory experience in hotel or hospital laundry/housekeeping environment.

Disclaimer

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.