Part -Time Laundry Attendant

Sina18; Sandston (VA); On-site; USD 19,000 - 21,000; Part time

Job summary

Sina18 in Sandston, VA is seeking a Part-Time Laundry Attendant to remove laundry from rooms and chutes, wash, dry, and fold linens, and keep laundry areas clean.

The role requires strong guest service, attention to safety, and ability to restock supplies, perform light maintenance requests, and work flexible hours to support hotel operations.

Responsibilities

• Provide exceptional guest service to hotel guests and support Brand goals.
• Perform QA requirements for the department.
• Remove laundry from rooms and chutes.
• Separate laundry and identify items needing pre-spotting treatment.
• Operate laundry equipment to maintain clean linens and supplies.
• Advise management when supplies need replenishment.
• Keep laundry room and equipment clean and safe.
• Restock linen on floors as necessary.
• Remain visible and available to guests at all times.
• Offer assistance or answer questions throughout the hotel.
• Handle key control and training of new associates.
• Complete maintenance work orders and report to supervisor.
• Understand and implement Brand service culture.
• Perform shift checklist responsibilities.
• Support team to complete daily workload.
• May operate a hotel vehicle for errands.
• Perform other duties as required.

Job description

Job Details

Job Location: Sandston, VA 23150, Salary Range: $14.00 - $15.00 Hourly, Part-Time Laundry Attendant

Qualifications

SUMMARY:

Responsible for removing laundry from rooms and chutes and washing, drying, and folding it Responsible for cleanliness of common areas, and achieving ongoing guest satisfaction

Essential Duties and Responsibilities

• Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals
• Perform quality assurance (QA) requirements for department
• Remove laundry from rooms and/or chutes
• Separate laundry and identify items requiring pre-spotting treatment
• Operate laundry processing equipment at a level of proficiency resulting in an acceptable level of cleanliness and supply of linens
• Advise management when supplies need to be replenished
• Responsible for keeping laundry room and equipment clean and working in a safe manner
• Restock linen on floors as necessary
• Clean and maintain common areas, ie, elevators, guest laundry, stock and store- rooms, meeting rooms, hallways, stairs, pool and exercise areas, vending area, library, break-room, etc Cleaning may require cleaning of windows, sweeping, mopping, waxing, and polishing marble floors and tile floors
• Maintain work areas in a clean and orderly manner
• Restock supplies in all common areas
• Remain highly visible and be readily available for guests at all times
• Take initiative to offer assistance or answer questions throughout the hotel
• Proper administration of key control
• Willingness and ability to train new associates
• Complete maintenance work orders and deliver to the supervisor in a timely manner
• Thoroughly understand and implement the Brand service culture
• Perform all shift checklist responsibilities
• Support team members to ensure the team’s entire workload is completed daily
• May be asked to operate a motor vehicle in the course of running errands for the hotel
• Perform other duties as required

Supervisory Responsibilities

None

Special Requirements

• Prompt and regular attendance
• Work flexible hours and/or overtime as required The hotel operates 7 days a week, 24 hours a day Department schedules must accommodate fluctuating business demands and associates may be asked to work shifts other than those they prefer or normally work and overtime as required
• Comply with hotel and/or department uniform and professional behavior and appearance standards
• Carry out all reasonable requests by team leaders and managers and act as a team player with all levels of staff
• Participate in all mandatory job training and meetings, ie, (“Service Snap Shots”, “Daily Huddle”, “Service Fanatic”, etc)
• Adhere to property policies and procedures, the Employee Handbook, and/or other property and IMM documents
• Complete “Service Fanatic” training within required time frame
• Practice safety standards at all times
• Immediately report any suspicious activities by guests or others
• Complete knowledge of Emergency Equipment Manual, ie, utility and water shutoff equipment, fire alarm system/panel and emergency procedures, etc

Equipment Operated

• Laundry machines
• Oasis dispensers
• Ozone machines
• Vacuum cleaner
• Laundry cart
• Laundry chute
• Shelving on Wheels

Physical Demands and Work Environment

• While performing the duties of this job, the associate is occasionally required to sit; regularly use hands to handle, or feel objects, tools, or controls; and talk and hear
• The associate is regularly required to stand, walk, and reach with hands and arms
• The associate must frequently lift and/or move up to 20 pounds
• Specific vision abilities required by this job include close vision and the ability to adjust focus
• The noise level in the work environment is usually moderate to loud
• Associate may be required to wear/use personal protective equipment (PPE) while performing certain duties

Selection Guidelines

Formal application, rating of education and experience; oral interview; reference and other background checks, and job related tests may be required