Laundry Supervisor — Lead Operations & Quality

Harmony Hospitality; Virginia Beach (VA); On-site; USD 19,320 - 27,517; Full time

Job summary

Harmony Hospitality is seeking a Laundry Supervisor for the DoubleTree by Hilton Virginia Beach location. You will oversee daily laundry operations, schedule staff, ensure proper chemical usage, and maintain flow of clean linen to each property.

This role requires hands-on leadership, recruiting and training of staff, payroll oversight, and budget awareness. You will inspect equipment, maintain cleanliness, attend pre-shift meetings, and enforce company standards.

Qualifications

• High school diploma is required.
• Minimum two years supervisory experience in hotel or hospital laundry/housekeeping.

Responsibilities

• Inspects all laundry equipment each morning for cleanliness and functionality.
• Insures that the entire work space is clean, organized and ready to go at the beginning of each shift.
• Attends daily pre-shift meeting with the department's staff and has all laundry staff attend as well.
• Reviews training standard of the week with the laundry staff.
• Insures processing of linen proceeds at a steady flow through each shift, achieving productivity standards and keeping linen from each different property separate.
• Maintains quality controls of work product in that all linens are clean, neatly folded and have the proper softness.
• Makes sure that a scale is utilized to avoid overloading washer and dryer machines.
• Works along side of the laundry staff, processing and folding linen during the shift.
• Prepares schedules and calculates the laundry demand to coincide with the anticipated occupancy by day.
• Forwards schedule to Executive Housekeeper for approval.
• Completes daily report of laundry loads and poundage processed, man-hours consumed and the resultant productivity.
• Reviews the results with the Executive Housekeeper and the laundry staff.

Skills

Chemicals handling

English communication

Equipment troubleshooting

Team supervision

Education

High school diploma

Two years supervisory experience in hotel laundry/housekeeping

Job description

Harmony Hospitality is seeking a Laundry Supervisor for the DoubleTree by Hilton Virginia Beach location. You will oversee daily laundry operations, schedule staff, ensure proper chemical usage, and maintain flow of clean linen to each property.

This role requires hands-on leadership, recruiting and training of staff, payroll oversight, and budget awareness. You will inspect equipment, maintain cleanliness, attend pre-shift meetings, and enforce company standards.