DSP Scheduling Specialist – Behavioral Health

Beacon Specialized Living; Mendota Heights (MN); On-site; USD 42,000 - 60,000; Full time

Job summary

Beacon Specialized Living in Minnesota is seeking a Staff Scheduler to coordinate Direct Support Professionals (DSP) across designated homes and programs. You will ensure staffing levels meet policies, regulatory standards, and client needs, working with Care Team Managers and Program Directors.

The role requires strong organization, problem-solving, and communication; you will monitor shifts, resolve conflicts, and support admissions, finance, recruiting, and operations to optimize staffing and

Qualifications

• Bachelor’s degree in a related social science discipline is preferred.
• A minimum of 2 years of previous operations and/or supervisory experience in a residential care environment.
• Proven experience in scheduling, staffing, or administrative support.
• Strong organizational and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively across departments.
• Knowledge of relevant scheduling software and tools.
• Understanding of labor laws and regulations, particularly in healthcare or similar fields.
• Ability to work independently and manage multiple priorities effectively.
• Must pass criminal background check.
• Must possess a valid Driver’s License.
• Proficient in speaking, reading and writing the English language.

Responsibilities

• Always be compliant with all company and regulatory policies and procedures.
• Collaborate with CTMs and PDs to schedule DSPs for shifts, training, and job shadowing opportunities.
• Assist in creating staffing solutions and resolve scheduling conflicts or issues as they arise.
• Provide support for special projects and administrative tasks as needed.
• Oversee the efficient use of the Scheduling Application to maintain accurate and timely scheduling.
• Engage with Home Managers and Program Directors to ensure scheduling standards and client needs are met.
• Work closely with admissions, finance, recruiting, and operations teams to ensure staffing needs are met across all homes.
• Provide support for individual staff needs across the state of Michigan (designated area).
• Monitor staff allocation to reduce overtime and turnover rates, ensuring cost-effective staffing solutions.
• Collaborate with executive management to strategize labor and payroll efficiencies.
• Assist with filling shifts in homes as necessary to maintain service levels.

Skills

Organizational skills

Problem-solving

Communication skills

Interpersonal skills

Team collaboration

English language proficiency

Education

Bachelor’s degree in a related social science

Tools

Scheduling software/tools

Job description

Beacon Specialized Living in Minnesota is seeking a Staff Scheduler to coordinate Direct Support Professionals (DSP) across designated homes and programs. You will ensure staffing levels meet policies, regulatory standards, and client needs, working with Care Team Managers and Program Directors.

The role requires strong organization, problem-solving, and communication; you will monitor shifts, resolve conflicts, and support admissions, finance, recruiting, and operations to optimize staffing and